What is the reason why the short message sent by vivo mobile phone is not displayed on the screen?

Simply solve the problem that the mobile phone does not display the message content and details when the screen is locked.

The phone has a "face unlock" function.

The mobile phone is set to "hide notification content", and no message is displayed when the screen is locked.

The notification highlighting function will only be displayed when the magazine lock screen is set.

The screen lock notification is set by the application.

Third-party applications set hidden message content.

The third-party application has set an "application lock".

Reason 1: The mobile phone has face unlocking function.

When the face unlocking mode is set to direct unlocking: in order to protect the privacy of the owner, the message content will be hidden and no details will be displayed when the screen is locked.

When the face unlocking mode is set to sliding screen unlocking: In order to protect the owner's privacy, when the smart display screen lock notification switch is turned on, the message details will only be displayed after the face recognition is successful.

Solution:

If you want to use face to unlock and you don't want the message to be hidden under the lock screen, you can enter:

Settings > Security and Privacy > Face Unlocking (Face Recognition), enter the screen lock password, and close the smart display screen lock notification after entering the face information.

You can directly select other unlocking methods (fingerprint or screen lock password) to unlock the screen and view the message.

Reason 2: The mobile phone is set with hidden notification content, and no message is displayed when the screen is locked.

Solution:

EMUI5。 X: settings > notification bar and status bar > notification management >

& gt when the device is locked, it is set to display all notifications.

EMUI8。 X: settings > applications and notifications > notification management >

& gt Lock screen notifications and set them to display all notifications.

EMUI9.0 & ampMagic UI 2.0 and above: Settings > Notification Center > Lock screen notification and set it to display all notifications.

Cause 3: The notification highlighting function will only be displayed after the magazine lock screen is set.

Solution:

Below EMUI9.0: enter settings, search magazine lock screen, and set the lock screen style as magazine lock screen.

EMUI9.0 & ampMagic UI 2.0 and above: Enter the settings, search the magazine lock screen, and turn on the magazine lock screen switch.

Enter the settings, search for the notification bright screen prompt, and turn on the notification bright screen prompt switch.

Reason 4: The application has set the screen lock notification, and the application that has not turned on the screen lock notification will not highlight the screen when receiving the new message or notification.

Solution:

Enter Settings, search application management, select the application for which you want to set the message bright screen, click Notification Management/Notification, turn on the notification permission switch, and lock the screen for notification. Set to display.

Reason 5: The third-party application has set the hidden message content.

Solution:

Open QQ: Go to Settings > Message Notification, and turn on the notification display message content switch.

Open wechat: go to me > settings > new message reminder, and open the notification to display the message details.

Reason 6: the third-party application has set the application lock (only applicable to EMUI9.0. 1, EMUI9. 1.x, Magic UI 2.0. 1, Magic UI 2. 1.x).

Solution:

Please go to Settings > Security & Privacy > Apply Lock and turn off the application lock switch for the application.

If none of the above methods can solve your problem, please back up your important data in advance, restore your mobile phone to factory settings and try again, or take the purchase invoice to Huawei customer service center for testing and processing.