Can Taobao Express refuse to return the goods?

Taobao Express can refuse to return the goods. If you refuse to accept the goods directly, you will be notified by text message or telephone. If the message tells you to reply to some letters and refuse to sign them, do as required. If it's a phone call, you need to tell the courier that you don't want it. The express mail needs to be returned the same way.

1. Can Taobao Express refuse to return the goods?

Taobao Express can refuse to return the goods.

If you refuse to accept the goods directly, you will be notified by text message or telephone. If the message tells you to reply to some letters and refuse to sign them, do as required. If it's a phone call, you need to tell the courier that you don't want it. The express mail needs to be returned the same way.

Second, Taobao refused to refund the process:

1, the courier has arrived, check the packaging, and directly reject it on the spot;

2. After the logistics shows that the express mail has been signed by the seller, you need to contact the seller with Wang Xin or Ali Want Want to ask if the seller has received the express mail and can apply for a refund.

3. After the seller indicates that you can apply for a refund, you click the "Refund" button at the back of the order, and fill in the reasons for the refund and the return logistics.

4. The reason for refund can be filled in for seven days. There is no reason to return it. The logistics company that returns the logistics should fill in the courier company you received before, and the logistics single number should also fill in the single number sent to you by the seller.

5. Fill in all necessary items, submit the return application and notify the seller, and the seller will handle your request after receiving your return application.

6. The system will prompt if the refund is successful. The money will be returned to Alipay first, and then to your bank card. If you use Alipay wallet, the money will be returned, and the Alipay service center under Alipay wallet "Services" will be displayed.