Jiaozuo mayor hotline

The government service convenience hotline (hereinafter referred to as 12345 hotline) refers to the public service platform established by local municipal people's governments, which consists of telephone 12345, mayor's mailbox, SMS, mobile phone client, Weibo, WeChat, etc. , and provide all-weather manual service. Hotline 12345 can improve the service level for the people, promote administration according to law, innovate social governance, and safeguard the legitimate rights and interests of natural persons, legal persons and other organizations.

12345 service hotline is generally used in the following aspects:

1. Public service information consultation on administrative functions, responsibilities, policies and procedures;

2 complaints, opinions and suggestions on administrative management, social management and public services;

3. Non-emergency management and service for help within the scope of administrative functions and powers;

4, citizens, legal persons and other organizations to endanger the safety of people's lives and property, endanger the safety of public property, affect the economic and social development report;

5. Praise the efficiency and administrative effectiveness of government departments and their staff.

legal ground

Constitution of the people's Republic of China

Article 41 The people and citizens of People's Republic of China (PRC) have the right to criticize and suggest any state organ or functionary; Any state organ or state functionary has the right to lodge a complaint, accusation or report to the relevant state organ for illegal or dereliction of duty, but shall not fabricate or distort facts to make false accusations or frame up.

For citizens' complaints, accusations or exposures, the relevant state organs must find out the facts and be responsible for handling them. No one can suppress it, and no one can retaliate.

People who have suffered losses due to the infringement of civil rights by state organs and state functionaries have the right to compensation according to law. Article 42 The people and citizens of China have the right and obligation to work.

The state creates employment conditions through various channels, strengthens labor protection, improves working conditions, and improves labor remuneration and welfare on the basis of developing production.

Labor is the glorious duty of all citizens who have the ability to work. Workers in state-owned enterprises and urban and rural collective economic organizations should treat their own labor as masters. The state advocates socialist labor competition and rewards model workers and advanced workers. The state encourages citizens to engage in voluntary labor.

The state provides necessary employment training for pre-employment citizens.