Telephone number of epidemic prevention complaints in Hunan Province

The telephone number for reporting epidemic prevention complaints in Hunan Province is 073 1- 12320.

12320 belongs to the public welfare hotline of health industry, which is a channel for the health system to communicate with the society and the public, a platform for the public to report and complain about public health-related issues, and a window for disseminating health policy information and health and disease prevention knowledge to the public.

Please patiently cooperate with the dispatcher's inquiry and truthfully answer the travel history, residence history and close contact history in the last 14 days, and whether there are any symptoms related to COVID-19 infection such as fever, cough and dyspnea.

Your truthful answer is very important for the dispatcher to issue the correct instructions for dispatching vehicles. Those who conceal or lie about symptoms, symptoms and medical history or refuse to cooperate with the hospital will be handed over to the public security department for disposal according to the Criminal Law of People's Republic of China (PRC) and the Law of People's Republic of China (PRC) on the Prevention and Control of Infectious Diseases.

Basic measures for personal epidemic prevention:

1, minimize outdoor activities, wear a mask when going out, and maintain hand hygiene.

2, take the initiative to do a good job of health monitoring, and take the initiative to measure body temperature when you feel fever. If you have suspicious symptoms, you should take the initiative to put on a mask and seek medical treatment nearby in time.

3. The bedroom is always open and ventilated. Family members do not share towels, keep their homes and tableware clean, and often dry clothes and quilts.

4. Don't spit everywhere, wrap the nose and mouth secretions with paper towels and put them in a covered trash can for disposal.

5. If there are no suspicious symptoms before traveling, you can travel normally. If suspicious symptoms appear, it is recommended to rest at home and seek medical treatment on the spot, and then leave after the symptoms disappear.