Mobile arbitrary deduction

You can use Nokia or shanzhai phones, because these phones have some functions. If you accidentally press it, it will automatically send text messages, or the mobile phone will send some text messages regularly, and sometimes the normal SMS fee will be deducted, which is what you said about 2 yuan or 1 yuan. This fee is called the on-demand fee. You can call 10086 again to reflect this situation and ask for a complaint. Just say you didn't order it. She might say you didn't press it unintentionally. Don't worry, you can tell her you didn't press it. Besides, if you did, why didn't you text me to remind me? Don't explain so much, either refund the fee directly or record it for me and let the complainant reply to me. Finally, she said she couldn't beat you. She may write you a refund form or a complaint form, and then the complainant will contact you. But to get a refund, you must have the user password of your mobile phone number.

If you don't want to incur such expenses in the future, you can let them block it. This also requires a user password. This is called turning off Monternet master switch, but turning off this function will affect some Monternet services, such as some services handled by Tencent (Super QQ, Yellow Diamond, Green Diamond, etc.). If you don't have these services, don't worry, just ask her to turn them off.

Because I used to be a mobile customer service worker, you can take my advice.