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How to return the honeycomb cabinet of Jingdong Express?

Apply in official website.

1. Log in to official website, JD.COM, enter my order page, find the goods that need to be returned, and choose the return reason. After the return reason selection is completed, there will be a return method selection option at the bottom of the page. Choose door-to-door pick-up or self-service return of beehives.

2. After selecting the self-service return cabinet in the beehive, enter the information such as city/district/county/detailed address, and submit the return application. After confirming that the return information is correct, the system will automatically assign the nearest beehive self-service cabinet, record the cabinet door number, and go to pick up the goods within the specified time.

3. After arriving at the self-service counter of the beehive, enter the pick-up code, open the cupboard door, put the package in and close the cupboard door.