How to complain about Didi taxi

The telephone complaint hotline for Didi Chuxing passengers is 400-000-0999. You can also complain online, and the process is as follows:

1. Open the Didi Chuxing software and click the account avatar in the upper left corner.

2. Click the "Customer Service" option, slide down to find and click online customer service.

3. Click on the order to be consulted, and enter the owner who needs to complain and related questions.

When the Didi driver is complained and the platform has been verified, he will stop his work, carry out ideological education, fine and deduct the corresponding service points. If the circumstances are serious, legal responsibility will be investigated.