Receiving SMS shows {"message": "error", "status.

It is recommended to back up personal data such as the data in the mobile phone first. If an error occurs and the information program cannot be opened normally, it is suggested to try to install a third-party SMS software first to see if the information content on the mobile phone can be opened or backed up.

If the backup is completed or the third-party software can't be opened, it is recommended to restore the factory settings of the mobile phone once to see if it can be restored to normal. If the factory settings are still invalid, it is recommended to send the mobile phone to HTC repair center for testing.