The virus in the mobile phone can't send short messages

Call mobile customer service and explain why. Usually it will be returned to you immediately. Of course, if you can't do it once, you can try it several times.

If the phone is poisoned, you can also install anti-virus software. When choosing mobile phone antivirus software, it is best to consider the following points:

1 Of course, the compatibility of this software, in a good mobile phone software, if it is not compatible, the mobile phone cannot be used. 2. It is also possible that anti-virus software has anti-virus ability and the virus database is not comprehensive. You can choose Tencent mobile phone housekeeper, which has strong anti-virus ability. The virus database is in the cloud, automatically updated, and can kill the latest virus. 3. Also consider that the function of this antivirus software is not comprehensive. For example, Tencent Mobile Manager is a security management software integrating antivirus and security protection, which can kill viruses and prevent mobile phone viruses.