Send a text message to 10086 and call for money?

Both Unicom and China Mobile call and send messages to the service desk for free. This is a free service.

1. Description: 10086 is the national unified customer service hotline of China mobile communication. Customers can dial 10086, press 0 to switch to manual work, and inquire about the basic policies, business knowledge, new services and billing of China mobile communication, so as to reflect the improvement of mobile network communication and service quality. The hotline 10086 not only provides manual services, but also provides customers with a 24-hour self-help voice service system: latest news consultation, telephone bill inquiry, business handling and Monternet inquiry. Customers can learn more details through 10086IVR self-service voice service.

Second, the business introduction:

1. Telephone service Telephone service refers to the service that provides customers with telephone charge information, such as inquiry, function customization or change, online payment, etc. Telephone bill inquiry of the current month: inquire about the total amount and classification details of the accumulated communication expenses of non-international roaming in the current month.

2. Account balance query: query the remaining communication fees in the current account.

3. Current month bill query: query the bill of last month's bill.

4. Historical bill query: query the invoiced bills in the first five months.

5. Historical detailed list inquiry: according to the information such as mobile phone number and time period, provide detailed information for inquiring the call list within the specified time period. ?

6. Payment history query: query payment history information. Customize phone bill information: apply for, customize and cancel related phone bill information notification services through the Internet, including payment reminder customization, account balance reminder customization, SMS monthly bill customization, paper monthly bill customization and mail bill customization. Online payment: pay the phone bill with the bank account on the company website.

7. The business deals with online application, customization, change and cancellation of product functions and services. China Mobile's online business hall provides the functions of introduction, opening and cancellation of commonly used products, including: basic call, call waiting, call forwarding, three-way call, call barring, caller ID, call reminder, color ring back tone, MMS, mobile phone secretary, domestic roaming, online payment, short message, mobile phone surfing, etc. (including the special services of provincial companies).