What should I do if Bank of China fails to authenticate my real name?

Bank of China’s real-name authentication fails, usually due to the following reasons:

1. Bank card information error: When entering bank card information, due to input errors or incomplete personal information Verification failed due to incorrect information, such as wrong input of bank card number, mismatch between name and bank card, etc.

2. Identity verification failed: When opening an account at Bank of China, identity verification is required. If the identity information is entered incorrectly or does not match the real information, verification will fail.

3. Unstable network connection or system failure: Network problems or banking system failures may also cause real-name authentication to fail. In order to solve this problem, you can try the following steps: Check bank card information: When resubmitting bank card information, you need to carefully check the accuracy and completeness of the information to ensure that the bank card number, name and other information are consistent with the actual information. Re-authenticate the identity: If the identity verification fails, you need to re-verify the identity information, confirm the validity of the ID document, and ensure that the entered information matches the true information. Check the network connection: If you suspect a network problem, try changing the network environment or restarting the router before performing real-name authentication. Contact bank customer service: If the above steps cannot solve the problem, you can directly contact the customer service of Bank of China to ask for specific solutions or further operation guidance.