Unable to connect the phone and receive text messages.

1. According to the information you provided, if your mobile phone can't answer the phone, you can troubleshoot in the following ways:

1 Check whether the mobile phone is in arrears, and suggest paying for recharging;

2. Check whether the mobile phone is set with call forwarding, flight mode on and call barring. Suggest canceling and try again;

3 Check whether the function or signal of the mobile phone is normal. It is recommended to change your mobile phone or location and try again.

4. If roaming to other places can't be used, it is recommended to check whether the local network signal is normal and whether roaming permission is enabled for this number;

5 try to restart or change your mobile phone to see if you can answer the phone;

6. Take the mobile phone card to the local business hall to test or replace the mobile phone card;

No real name registration number. If the real-name registration is not completed within the time limit, the service will be suspended. You need to go to Unicom's own business hall to complete the real-name registration before you can resume normal use.

2. If your mobile phone can't receive short messages, you can try to restart or change your mobile phone for testing to see if the following conditions exist:

1 SMS center number is set incorrectly, please re-enter the correct SMS center number;

2 No signal or insufficient battery power;

3. Because the system is busy during the holiday short message sending peak period, it is suggested that you try again later or avoid the sending peak period;

4 The sending format is incorrect. If you send a short message to PHS users, you need to add the area code before the number;

5 SMS sending time exceeds 24 hours;

6. The mobile phone shields the short message sending function;

7 blacklisted by SMS;

The balance of number 8 is insufficient;

9 SMS Inbox and Outbox are full.

3. If you still can't use it normally after self-service troubleshooting, I suggest you contact Unicom's manual customer service for verification. The actual situation is subject to local policies.

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