What should I do if I can't receive SMS on both cards of my dual-card mobile phone?

Dual-card mobile phone dual-card can not receive SMS solutions;

1, I suggest you go to Settings-Applications-All-SMS-Clear Data.

2. Restart the phone to see if there is a signal problem.

3. Check whether the number of the information center is correct: Information-Menu button in the lower left corner-Settings-Information Center.

4. Try to replace another sim card, or wipe the contact point between the mobile phone card and the mobile phone (whether the SIM card is in poor contact).

5. It is recommended that you try to upgrade the firmware.

The solution to the problem that both cards of dual-card mobile phone can't receive SMS is as follows:

1, check whether the phone bill is sufficient.

2. The attempt to move the location may be related to the signal of your location.

3. Check whether the information center number is entered correctly: information-menu key-settings-SMS settings-information center-set the information center number (please contact the local network operator for the information center number, and the telecom card is not set with the information center number).

Please have a look at whether to set a blacklist. Settings-Click Call/Message Block-Click Message Block, select the number and phrase to block registration-Click Message Block List to delete the number inside.

5. Whether to set the upper limit of SMS reception, it is recommended to turn it off.

6. Whether to install third-party communication software may receive short messages on its behalf. It is recommended to uninstall.

7. Try to change another SIM card, turn it off and restart observation.

8. Back up important data and restore factory settings. Operation method: Settings-Reset/Privacy-Restore factory settings.

reference data

Love to ask. Ai Wen [reference time 20 17- 12-28]