Who is the three-star customer of China Mobile?

The three-star customers of China Mobile refer to the middle and high-end users of China Mobile.

Star service is a series of exclusive services launched by China Mobile for old customers on the basis of integrating the original service system. Specifically, it is aimed at high-quality customers with long internet age, stable consumption and no arrears, and provides a variety of differentiated exclusive high-value services such as double enjoyment of points, overdraft of telephone charges, priority access 10086.

It is a kind of feedback for customers to support China Mobile for a long time. The highest star is five stars. The higher the star rating, the more service rights you enjoy.

Extended data:

Services that star-rated customers can enjoy:

1. Credit line.

Customers who pay one or more stars in advance can edit the short message "KTTZ" and send it to 10086 to apply for opening. If the application is successful, you will enjoy the overdraft service of small phone bills within 6 months from the next day.

2. One more day of communication guarantee service.

Customers with more than one star (including one star) can delay communication service for one day after arrears. During this period, customers can normally answer the phone and receive short messages (excluding active communication behaviors such as dialing out the phone, sending short messages and surfing the Internet), and at the same time, they will receive dunning short messages in time.

3. Replace the card for free.

For customers above Samsung (including Samsung) who are not in arrears at present, we will provide a free card replacement service within a natural year, and the total number of free card replacement for a single household is 3 times. Cards that provide free card replacement include ordinary large SIM cards, small cards dedicated to specific terminals such as Apple, and 4G cards, excluding industry cards such as NFC and SIMPASS.

References:

China Mobile-Customer Star Service