What should I do if QQ unfreezes the upper limit of SMS verification?

My account also experienced the same experience at the end of last month, and the face verification display exceeded the limit and could not be unfrozen by itself.

After communicating with customer service for more than 20 times, there is still no effective solution. I have summed up an experience, and sometimes I really can't tell the truth. To tell the truth a few times ago, I didn't violate the rules, and the face verification exceeded the limit. Guess how the customer service responded? An answer that people have to lie in the trough: please cancel your account that has passed the face verification, then unblock it, or re-register. ...

I & Special & *% $

So telling the truth is more troublesome. Why don't you just insist that the verification fails and you can't proceed to the next step? No matter how you ask, you won't do self-verification, and there may be opportunities to send you other channels. Uploading the positive and negative verification of the ID card will be solved in a day or two.

If you say you don't remember which accounts have been verified, can you check them for me? The answer is no, think for yourself. ...

Just say do you want to curse?

So forget it, since it's illegal, we can't say exactly where it is illegal, and we don't admit that it was blocked wrong. Repeat, copy and paste the reply, everything is an infinite loop.

At this time, I realized that the human brain of artificial customer service is not smarter than the computer.

It seems useless to go directly to the authorities.

So I have no choice but to resort to third-party channels.

Ministry of Industry and Information Technology 3 15 Consumer Protection Complaints, Internet Information Complaints, Shenzhen 3 15 Consumer Network ... In short, there are many complaints these days, and Weibo has also posted many posts about ID. Tencent customer service will reply to comments, but they are basically nonsense. Although there may be little hope, I can't stop the fact that I sent it at the same time. May be hilarious, causing concern. Finally, the customer service manager took the initiative to call me to understand the situation and then re-verify. I don't know which link has the greatest influence. In short, there is still hope to unite all the meager forces.

In addition, it is suggested that the complaint copy should be more emotional, try not to cry badly, and measure it well. It can be said that the account has been used with feelings and thoughts for many years, and it contains a lot of data and private information, and it is recharged from time to time. I cherish my account very much. If I re-register, it will be meaningless. I hope I can get help.

The above personal experience lasted for more than 20 days, and it was also very long, but it finally solved the problem and could not guarantee that others would work, but it was also a way to help the subject and unlock the subject's account as soon as possible.