Joke Collection Website - Public benefit messages - Hello! My phone stopped unexpectedly due to (process com.android.mms), and I cannot use the text message function for the time being. How can I get it back to normal? I urgently need a reply.

Hello! My phone stopped unexpectedly due to (process com.android.mms), and I cannot use the text message function for the time being. How can I get it back to normal? I urgently need a reply.

Hello:

Based on your description, we suggest you try the following methods:

1. Clear data: Settings-Application Manager-All- Information - Clear Data

2. Back up important data on the phone and then try to restore the factory settings

3. Try updating the phone version

If the problem still exists after the above operations, Then it may be caused by a system or hardware problem. Please contact the Samsung Service Center to consult an engineer for detection.

For the specific location of Samsung Service Center, please click the following link:

/support/location/supportServiceLocation.do?page=SERVICE.LOCATION&cid=cn_ppc_support_service_repairnet_120522

Welcome to Samsung Digital Service Platform: /ask