I don't have a flying pig account, but I received a reminder to cancel the flying pig order. Is this a scam message?

Flying pig garbage platform, don't use it in the future. For the first time, I booked a hotel in Dalian with flying pig (previously with Meituan). I made a reservation on the 6th and stayed for two nights on the 7th and 8th. After submitting the order, I haven't confirmed the reservation by SMS. I arrived in Dalian on the afternoon of the 7th and didn't receive any information to confirm the order. I booked other hotels with Meituan. On the morning of 9th, Fei Zhu's short message came in, and I was cheated. I will be charged if I don't book a successful hotel or stay in a hotel. Looking for Zhu Fei customer service to solve the problem, the customer service phone called me back more than eight times. Everyone recorded the process and there was no intention of solving it at all. The first six customer service staff didn't say that their system showed SMS tips. The last two people, one said that he sent me two short messages, and the other said that he sent me four short messages (but I didn't receive any short messages). I don't know what their system is. Does every staff member show something different? Later, I went directly to the leader above. Haha, the leader is even funnier. He just said that he had confirmed that he had sent a text message. I asked her to provide me with their SMS notification certificate, but he refused to provide it to me, saying that the security system was still a thing, but the platform was not leaked. Then let me provide proof that I didn't receive the information. If I don't receive the information, how can I provide it? I said to give her a screenshot of the text message, and she told me no (she meant that I would delete the text message and give it to her). I said she could send someone to Unicom to adjust the information records with me, and neither could she. I just want to say, how can there be such a rubbish company? She didn't even provide their own SMS notification, just said that it had been sent, so she forced me to deduct money and let the staff adjust the detailed list. What a ghost! I am crazy about money, which is such a pit for consumers.