How to refund after the express delivery is rejected?

You should contact the seller immediately after returning the goods, so that the seller can negotiate the responsibility with the courier company in time.

After refusing, find the purchased treasure in "My Taobao", click "Apply for Refund" and explain the reason. Because you refuse to sign directly, you should choose not to accept the project. Please be sure to operate within 15 days, because after 15 days, the payment will be directly sent to the seller whether or not the goods are received.

If the seller agrees to refund, the money will be returned to Alipay immediately. If the seller ignores it for two days, the money will be returned to Alipay.

If negotiation fails, the seller does not agree to refund. Among the purchased treasures, you can choose to upload screenshots of the reasons for rejection and rejection of express delivery. Please ask Taobao to intervene. It may take some time, but eventually the money will be sent to your Alipay. This will also affect the seller's reputation.

Extended data

1. For the courier company, cash on delivery means that the sender entrusts the courier company payment collection, and the courier company only charges the courier fee, and the received payment will be returned to the sender through electronic payment.

A courier told reporters that if the recipient refuses, the courier will be returned to the sender, who will bear the freight; However, when the recipient signs for it, as long as there are no contraband, drugs or the courier is not damaged, the general courier company cannot bear the responsibility.

Second, the reasons for the rejection of express delivery

1, the recipient forgets or doesn't know who sent the courier, which usually happens at the time of arrival and delivery.

2. The consignee is dissatisfied with the purchased goods and refuses to accept them.

3. The communication between the sender and the recipient is not smooth, resulting in contradictions, and the recipient refuses to sign for it.

4, the logistics speed is too slow, and the online evaluation of the quality of accessories is not good. In the negotiation of refund, the attachment came and the recipient refused.

China News Network-"The liar's point is not to give money before paying the courier on delivery."

Baidu encyclopedia-express refused