I don't know why you charged me 20 yuan for information service. After reading the details, it says there is no charge. Is this a random deduction?

General information service fee is value-added service fee. You can try to get a detailed list of value-added services. You can check your list of value-added services in the last six months (including this month) through the following channels:

Log in to the online business hall 1 /0 1HBZ, and click "phone bill inquiry" > "detailed list of value-added service fees";

2 after logging in to the mobile phone business hall client, click Service > Query > Other Business Query > Value-added Business Details;

In addition to the above methods, you can also inquire about your detailed list of value-added services through local manual customer service or directly to the local business hall.

Without your consent, our company will not customize your business for no reason. If you find that you customize SMS value-added services for no reason, it may be related to the following reasons:

1 Check whether you have replied to relevant text messages or answered relevant marketing calls, so as to open the business;

2 check whether others have obtained your service password and other information before handling it for you;

3. The mobile phone terminal manufacturer illegally built a menu on the mobile phone;

4 Because of your wrong operation, you customized or ordered the service;

Since 2009, our company has deployed special rectification actions, mainly including the second confirmation and clear price tag before charging for customized services. However, due to the diversity of value-added services, the situation of opening services for no reason is more complicated. I suggest you contact our staff or go to the business hall to report the situation, and we will verify and handle it as soon as possible.

—————

Waiting beyond 7, Wo is more exciting, and the new iPhone7 is on the market! You can directly click /037SO to enter the activity page (Tips: the preferential activities in different cities are different, and the activity page shall prevail. )

You may also worry:

Great discount! Tencent video storm season, send Tencent video members+1GB provincial traffic! 4G main and auxiliary cards, one person pays, and the whole family plays! ~ ~ What are you waiting for? Click the corresponding link below to handle it!

Tencent video storm season: /034 IQ;

4G primary and secondary cards:/034 RV;