Example what are the application prospects of the Internet and taxation

1. Internet crowdsourcing and mutual assistance

Based on the concepts of tax authorities, self-management of taxpayers, and voluntary mutual assistance, the Internet crowdsourcing collaboration model is introduced to establish a communication platform and mobilize the enthusiasm of taxpayers. , encourage taxpayers to answer tax-related questions to each other, and develop taxpayers into "public tax guides." Give full play to the role of third-party public social platforms, take advantage of the characteristics of large user base and fast use of instant messaging tools, set up specific user groups, manage tax personnel, and communicate with taxpayers to form a good tax consultation and mutual assistance mechanism.

2. Internet creative space

Through websites, mainstream social tools, etc., establish a creative space for taxpayers, tax collectors, and the public, and collect innovations that use the Internet to improve taxation work. Projects and creative ideas, draw on the strengths of others, and create an open and inclusive environment. Take advantage of the trend of user innovation, mass innovation, and open innovation to stimulate the enthusiasm of market entities and all sectors of society to participate in "Internet taxation", lower the threshold for the transformation of innovation results, and form a good ecosystem for collaboration and innovation.

3. Internet Application Plaza

The State Administration of Taxation has built a taxpayer software application plaza and opened an official software release channel for taxpayers to download and use for free. Establish a unified review and release system that is inclusive and provides a release channel and display platform for taxpayer software developed by tax authorities at all levels and social forces. Promote the sharing of application software resources in various regions, reduce duplication of development and construction, and improve the overall level of Internet tax application.

Develop a tax processing toolbox for the convenience of the people, unify the taxpayers’ tax processing login portal, and provide taxpayers with unified, accurate and clear tax processing guidance through online tax processing navigation tools. Develop and promote tax tools such as report generation, online declaration, and tax calculation, and upgrade and release them simultaneously with tax policy adjustments. Develop mobile departure tax refund auxiliary tools to provide convenient guidance for overseas tourists to apply for departure tax refund.

(2) Tax services

4. Internet online acceptance

Adapt to promote the reform of the "three certificates in one" and "one license, one code" registration system To meet the needs of taxpayers, taxpayers can query, update and manage their own basic information through the Internet, handle temporary tax registration and withholding agent registration online, and open online inspection of tax registration information. Provide taxpayers with online application, data submission, processing progress inquiry and other services for identification, preferential processing and other matters, to achieve online processing, and provide simple and convenient online filing in various forms for preferential matters related to filing.

On the premise of meeting security technical specifications and keeping taxpayers’ tax-related information confidential, the tax-related inquiry business will be extended to mobile terminal applications and third-party platforms. Through timely and convenient tax-related inquiries, taxpayers can feel that their tax affairs are traceable and can be checked, and they can grasp the progress of tax affairs anytime and anywhere, and improve the transparency of tax work.

5. Internet tax declaration and payment

Provide taxpayers with a convenient and efficient online declaration and tax platform, achieving full coverage of online processing of tax declaration and full coverage of online data collection. Expand a variety of reporting methods to achieve diversified reporting by taxpayers. On the premise of ensuring safety, the declaration function with simple operation and simple process will be extended to the mobile Internet. Through the Internet push method, in the process of tax collection and audit execution, reminders are made to taxpayers who fail to pay taxes or check and make up for taxes within the prescribed time limit.

Expand Internet tax payment channels, support bank transfers, POS machines, online banking, mobile banking, third-party payment and other tax payment methods to ensure the safety of taxpayers’ payment environment. With the help of third-party information from banks and other financial institutions, we will explore real-name authentication and online account opening for natural persons, and gradually implement personal income tax, vehicle and vessel tax declaration and payment services for natural persons through the Internet.

6. Internet convenient tax refund

Adapt to new business formats, use the Internet concept to transform the tax refund process, connect external applications and internal approval processes, and realize electronic and one-stop online tax refund business Finished in style. Optimize export tax refund and general tax refund processes, and provide online application, document review and business processing progress tracking.

7. Internet self-service application

Relying on the Internet platform, innovate the form of invoice purchase, provide online invoice application services, realize automatic invoice verification, and introduce modern logistics services to distribute paper Invoice, create a new invoice service system that combines online and offline.

Optimize the processing of tax certificates for taxpayers, provide online processing of tax payment certificates, Chinese tax resident identity certificates and other types of tax certificates, support the issuance and printing of tax certificates through the Internet platform and self-service tax terminals, and realize the online authenticity of tax certificates Fake inspection.

(3) Invoice service

8. Internet mobile invoicing

Use the efficiency and convenience of the mobile Internet to promote invoice issuance anytime and anywhere. Based on the upgraded version of the VAT invoice system, we will deepen the integration of digital certificates and mobile technology, enable taxpayers to use mobile phones and other handheld devices to issue VAT invoices, create a new era of mobile Internet invoicing, and serve public innovation and entrepreneurship.

9. Internet electronic invoices

Adapting to the needs of modern information society and tax modernization, based on the upgraded version of the value-added tax invoice system, using digital certificates, QR codes and other technologies, the system is formulated Unified electronic invoice data file specifications ensure the security of electronic invoices. Absorb social forces to provide electronic invoice printing, query and other services, promote the widespread use of electronic invoices in e-commerce and various fields, and improve the level of social informatization application. Explore and promote paperless invoice pilots, reduce invoice usage and management costs, and gradually realize the transformation from paper invoices to electronic invoices.

10. Internet Invoice Inspection

Establish a unified national invoice inspection cloud platform to fully realize one-stop cloud inspection services for national invoices. Provide multi-channel inspection services such as web pages, mobile applications, WeChat, SMS, etc., allowing the public and taxpayers to inspect invoices at any time, anywhere, and on demand, enhance the public's awareness and trust of invoices, curb false invoices, and maintain normalcy tax order and social and economic operation order.

11. Internet Invoice Lottery

Reconstruct prize invoices and "move" prize invoices to the Internet, allowing more information to travel and less people to do errands, and cooperating with social forces , supports traditional financial accounts and emerging Internet financial accounts such as WeChat wallet and Alipay wallet, changing the inconvenience of manual operation of prize invoices. Through mobile terminal "scan" and other methods, it provides a new model of instant lottery draw on invoices, instant redemption of prizes, and instant transfer of prizes to financial accounts, which enhances users' lottery experience and sense of participation, mobilizes consumers' enthusiasm for asking for invoices, and promotes compliance with tax laws. .

(4) Information services

12. Internet supervision and rights protection

Provide Internet inquiries on tax credit ratings, and regularly publish audit case announcements, Blacklist information, law enforcement procedures, etc., form an effective supervision and restriction mechanism. Achieve full online and offline coverage of taxpayer satisfaction evaluation and provide convenient evaluation channels for taxpayers. Make full use of the Internet to carry out investigation work, collect demands, opinions and suggestions on taxation work from taxpayers and the public, and increase participation and effectiveness in diversified forms.

Expand the ways for taxpayers to file complaints and safeguard their rights, so that taxpayers can report complaints anytime and anywhere, track the handling of complaints and reports in real time, and evaluate the results of acceptance, so as to improve the transparency of taxation work.

13. Internet information disclosure

Promote and improve online tax-related information disclosure, provide taxpayers with unified standards, diverse channels, timely and effective tax-related information disclosure inquiry methods, and promote government affairs. Publicly and promptly release tax regulations, treaties and other information. Optimize the interface experience of the tax portal website, provide taxpayers with diversified and comprehensive tax publicity through the portal website and Weibo, WeChat, mobile APP, SMS, QQ, tax company mailbox and other channels, and enhance the timeliness and pertinence of tax publicity . Establish a national unified database of tax laws and regulations, improve the information release platform and release mechanism, and achieve timely updates, uniformity, accuracy and authority in the content of tax law propaganda in various channels.

14. Internet data sharing

Strengthen cooperation with relevant departments, social organizations, and international organizations, expand the scope of data that can be shared, and enrich data sharing The content allows taxpayers and tax collectors to fully feel the convenience brought by the sharing of data resources in the Internet era. Integrate taxpayers’ basic information, declarations, and invoices from the National Taxation Bureau and Local Taxation Bureau to meet the information sharing needs between departments and promote the sharing of tax-related information such as social credit, macroeconomics, and tax source management among government departments. Collect various data resources, organize, compare and analyze them to achieve in-depth value-added application of data and improve tax governance capabilities. Interact with financial institutions and, based on taxpayers’ applications, link tax credit and credit financing, mutual recognition of credit, and provide credit support for financing of enterprises, especially small and micro enterprises.

Promote data openness, gradually open non-confidential desensitized data information of tax departments and some business system data query interfaces to the public through Internet channels, and share tax big data resources with various entities.

15. Internet information customization

Implement classified and differentiated push of relevant policies and regulations, tax handling guides, tax-related reminders and other information for different industries and different types of taxpayers, and provide timely and effective information personalized service. Provides online tax-related information subscription services to provide users with information and information on demand. Based on tax risk management, early warning reminders are pushed to specific taxpayers to allow taxpayers to understand tax-related risks in a timely manner and guide self-examination and self-correction.

(5) Intelligent applications

16. Internet intelligent consultation

Through Internet websites, mobile APPs, third-party communication platforms and other channels, the 12366 hotline can communicate with various Interconnection of consultation channels and information sharing. Expand the application scope of the knowledge base, expand and upgrade the 12366 knowledge base system into a unified back-end support system that supports various consulting channels, and improve the accuracy and authority of tax-related consulting services. Explore and develop intelligent consulting systems, apply big data, artificial intelligence and other technologies to automatically respond to taxpayers' tax-related consultations, gradually realize the organic combination of automatic consulting services and manual consulting services, and improve the level of tax consulting services.

17. Internet Tax School

Build an online tax school with complete functions and diverse channels, and combine it with physical training to achieve online and offline training and guidance for taxpayers and tax cadres. Provides various functions such as online learning, courseware download, digital library, interactive Q&A, course planning, appointment registration, and teaching evaluation. Use websites, mobile phones, instant messaging software and other forms to interact with taxpayers to achieve all-round, multi-level tax guidance.

18. Internet Mobile Office

Make full use of the mobile Internet, and on the basis of ensuring information security, extend the office platform of tax cadres from the tax private network to mobile terminals. Explore mobile office and use Internet thinking to drive the transformation of internal tax management, work processes, and working methods to meet the needs of different personnel and different positions for convenient access to information and timely handling of official duties, and to improve administrative efficiency.

Use mobile terminals to actively push tax revenue analysis and revenue progress, and improve the organization's revenue capabilities; realize the integration and tracking of tax-related data from various internal tax systems, tax-related matters, and tax-related intelligence collected through the Internet. Management focuses on enterprises to improve collection and tax source management capabilities; enables tax audit and supervision personnel to query internal tax system information in real time, comprehensively utilizes on-site data and intelligence data, completes internal approval procedures, and issues inspection and other relevant law enforcement documents on-site to improve Ability to supervise tax law enforcement; realize the active push of public opinion information and improve risk response capabilities; realize online processing of official documents without time and space restrictions, promote traced and digital management of execution supervision, performance appraisal, and talent training, and improve administrative management capabilities; achieve Access to the information system operation and maintenance monitoring platform, receive daily operation and maintenance alarms in real time, handle simple sudden failures in a timely manner, and improve the information system operation and maintenance capabilities.

19. Internet tax-related big data

Integrate data collected through traditional channels such as manual entry and data collected through emerging sensing technologies such as the Internet and the Internet of Things, as well as third-party *** sharing The information is organically integrated to form tax big data.

Use big data technology to develop and make good use of big data as a basic strategic resource to support tax services, tax collection and administration, policy effect analysis, tax economic analysis, etc., optimize tax services, improve tax collection and management levels, and expand tax services for national governance. New areas.

Collect, screen, and capture tax-related data and public information on the Internet, and provide taxpayers with more accurate tax-related services through analysis and mining, and provide tax source management, risk management, tax-related audits, and investigation and evidence collection. Provide information support and other work. Through public opinion monitoring, we can promptly understand taxpayers' needs and concerns, take timely response measures, and improve the pertinence and effectiveness of taxation work.

20. Internet tax-related cloud services

On the premise of ensuring system and information security, make full use of social cloud computing resources, adopt the method of purchasing social services, and cooperate with cloud service providers , deploy Internet application systems with many users and large visits on cloud computing platforms facing the public.

Through integration, optimization and new construction, we will combine the transformation of traditional infrastructure systems with the construction of cloud computing platforms to build an internal infrastructure structure for the tax system that has unified standards, takes into account both old and new, and is stable and reliable. Form a new system of infrastructure management, construction and maintenance supported by cloud computing technology, improve the response cycle of infrastructure to application needs, reduce costs, and provide efficient infrastructure guarantee for various actions of "Internet Taxation".