Does YTO not have human customer service now?

The customer service phone number of YTO Express is staffed by manual customer service.

First of all, YTO Express has a manual customer service hotline, but it is difficult to access and you need to wait for some time. The general method is to dial YTO 95554 and do not operate when you hear the prompt tone. Keep waiting. Finally, the voice prompt will be "Please press 1 to re-enter, please press 2 to transfer to manual service."

YTO Express, registered on April 14, 2000, is a private limited liability company belonging to the postal industry. It is headquartered in Huaxin Town, Qingpu District, Shanghai, with 1,229 insured people. It used to be named " Shanghai YTO Express Co., Ltd. "95554 is the customer service hotline and SMS inquiry service released by YTO on February 25, 2014.

Express delivery introduction

On February 25, 2014, YTO Express announced that it would open the 95554 customer service hotline and 95554 SMS inquiry service on March 1, 2014. Mobile phone users and landline users can directly dial the 95554 hotline to access manual services. SMS users can send the waybill number to 95554. The number of tracking numbers in the same text message cannot exceed 5 at most.

In order to provide customers with better services and build China's first-class national brand, since June 2005, the company has invested heavily in purchasing more than 80 acres of land in Qingpu, Shanghai and building the Tongyuan headquarters base , as well as high-tech modern sorting lines and logistics software information network management systems.