I found that the photos taken in the past cannot be viewed in the mobile phone album, or are displayed as mosaics or incompletely displayed. What is the reason?

1. Check whether the latest third-party software has been downloaded and installed on your mobile phone. It may be that the software is incompatible with the mobile phone causing this phenomenon. It is recommended to try to uninstall it (Settings-More-Application Manager- Select Downloaded - Uninstall);

2. Check whether the external SD card is installed on the machine and try after removing it.

3. If it does not return to normal, it is recommended to back up mobile phone data (phone book, text messages, multimedia files, etc.) and restore factory settings;

4. If the problem still exists, it is possible There is a problem with the mobile phone system software. It is recommended to bring the three-guarantee certificate of the mobile phone and send the mobile phone to the nearest service center for testing.