Why is there a service charge for express delivery?

I'm moving recently, because I buy things at home, and there are more express delivery, almost three or four pieces a day. So just these days, the whole express service made me very angry.

These days, the mobile phone can't receive express calls, and I receive short messages directly from the post office every day. The courier directly asked the post office to collect my courier without my permission.

After the courier arrived at the post office, the post office told me directly that I needed to pay an extra dollar because of the large items. I was at home that day, and I just needed the courier to call me, so I could go downstairs and take the courier away, because the courier asked the post office to sign for it privately, which made me pay a fee that I didn't need to pay for no reason.

I am also a person who doesn't like trouble, so I told the post office directly after I took the courier that my courier didn't accept collection. Then something strange happened.

In the next few days, I couldn't even receive the SMS, but the logistics showed that the courier had been collected by the post office.

Personally, I don't think that's what I mean. )

So I went to the post office to get the courier, and this happened. I asked the post office, and the post office said there was no express delivery for me. I asked the courier, and the courier said that he took the courier because the post office didn't accept it.

During the whole process, no one called to ask me how to handle the express delivery, and then the express delivery was taken back with the receipt. So if the courier is lost in the process, whose is it?

In the process of telephone and express communication, I feel that I am talking to the repeater.

Me: How did my express go to the post office? I don't accept post office signatures.

Courier: Sorry, there are too many couriers.

Me: Then why didn't you call me? I'm at home. I can come down and get it.

Courier: Sorry, there are too many couriers.

Me: Then why didn't you call me?

Courier: Sorry, there are too many couriers.

This is no longer a matter of refusing to deliver goods to your door, but it is beyond my authority to dispose of my express delivery, and I insist on it.