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What does an office building property inspection include?

Expand all Property management services for office buildings are public services provided by property management companies to all users. Service fees are included in the property management fees paid by each owner and tenant. So what do the property service standards for office buildings include?

1. House maintenance management service content and service quality standards

1. The exterior of the house is intact, clean, free of dirt and obstruction to the city view, and the exterior decoration colors and materials are coordinated Consistent, unified style.

2. The main body and structure of the house are intact, and the construction quality qualification rate is more than 98%

3. Provide comprehensive property maintenance management, conduct preventive maintenance, and effectively maintain and improve the property and its supporting facilities Extend the service life of facilities and reduce management costs.

4. If the house maintenance involves the main structure of the building, the main equipment system, the overall image of the building, or involves public safety, there must be a complete start-up report, planned project time limit, project budget and work records. Carry out safety technical disclosure procedures and project quality acceptance procedures, have a complete completion report and a complete warranty system, and have project data archived for future reference.

5. For emergency house repairs, we will notify you immediately and other repairs will be completed within 2 hours. The timely repair rate reaches 98%, the pass rate reaches 100%, the timely elimination rate of danger reaches 100%, and detailed maintenance records are maintained.

6. The house number is clear and posted in a conspicuous location, and there are approach plans and signs.

7. Housing files and information are well managed, with a clear catalog available for review and a dedicated person responsible for management.

2. Public equipment management service content and service quality standards

1. Public equipment drawings and archives are complete, equipment ledger records are clear and well-managed, and can be consulted at any time.

2. Each major and type of work has strict operating procedures. Technical personnel and maintenance operators have received professional training, and hold special professional certificates to work, and meet the requirements for employment.

3. The equipment is in good condition, operating normally, and has detailed equipment operation records. There is a special maintenance and repair system, so there is no hidden danger of accidents.

4. Unless there are special circumstances, the power supply must ensure sufficient supply 24 hours a day, and voltage fluctuations must be within the allowable range of the country.

5. Domestic water (high-pressure water pumps, pools and related facilities and equipment)

Have strict management measures and corresponding disinfection measures, and have health licenses and operator health licenses , water quality meets national standards.

6. Ensure the normal operation of the elevator, cleanliness of the elevator car, and good ventilation and lighting. The emergency button and intercom equipment are normal. There are obvious operating instructions, no-smoking instructions and other auxiliary instructions in the elevator.

7. Elevators are maintained by professional personnel, have sound rules and regulations for safe operation and maintenance, and have records of operation and maintenance. Regular testing in accordance with national regulations.

8. Central heating is carried out according to the time specified by the state. During operation, all rules and regulations shall be followed to ensure normal operation and operation records shall be kept.

9. All public equipment should be maintained and cleaned regularly to ensure that the appearance is neat and the interior is intact.

3. Public facilities management service content and service quality standards

1. The supporting service facilities of the public facilities are in good condition and are fully used, maintained and cleaned regularly according to the original design purposes.

2. Public water sign boxes and water signs in various areas and detailed points are uniformly arranged and completed.

3. The plaques of supporting service outlets are beautiful, neat and well-managed.

4. The public lighting equipment and facilities are complete, operating normally, and repaired and replaced in a timely manner.

5. The road is smooth and not occupied or used for other purposes. The road surface is smooth and has no defects.

6. The sewage is discharged smoothly, and there is no accumulation of water or odor in the drainage channels.

7. There are obvious warning signs of dangerous parts and complete preventive measures.

8. Provide advance notice, on-site warning, and provide adequate preventive measures for maintenance of public facilities.

IV. Greening service management content and service quality standards

1. The layout of public green space and courtyard greening is reasonable, flowers, plants and trees are properly arranged, coordinated and beautiful.

2. The greening is maintained and managed by dedicated personnel, and there is no damage, trampling, disease, insect pests or deadness.

Regularly water, fertilize, remove insects, prune, and thin out dead branches on green spaces, flowers and trees.

3. All potted plants must be clean in appearance, free of mud, dust, odor, harmful substances, and pests. There is a water tray at the bottom of the potted plants. The water tray has the same color tone as the outer pot of the potted plant and is beautiful.

5. Environmental sanitation management service content and service quality standards

1. There are obvious no-smoking instructions and signs in public places. There are chimney bowls for smokers at appropriate locations.

2. The sanitation facilities are complete, including garbage bins, garbage rooms and other cleaning facilities. All cleaning facilities have a neat appearance, uniform signs, and no odor inside.

3. Carry out bagging of garbage and clean it up on time and in a quantitative manner. All garbage has designated places, and garbage recycling bins are clearly marked according to garbage category.

4. The floors, walls, stair handrails, and window sills of indoor stairwells, passages, and corridors should be free of dust, and the glass should be bright. The equipment room is clean and tidy, with good ventilation and lighting.

5. There are no paper scraps, cigarette butts, plastic bags and other debris or other waste on outdoor roads, green spaces, and public areas.

6. Clean the snow on roads and roads in time after snow, and clean up accumulated water, pollution and siltation in time after rain.

7. There are no illegal or illegal temporary buildings or structures.

8. No random piles, random placement, random pastings, random drawings, random engravings, or random hangings.

9. Public areas are cleaned regularly, and there is no pollution on the ground, facades and ceilings.

10. All floors and walls will be provided with targeted maintenance and cleaning services to keep them clean and beautiful. The processing and maintenance procedures are complete, the steps are clear, and they comply with relevant operating standards; the floors in the lobby and elevator hall are regularly waxed and polished to ensure that the surfaces are smooth, clean, and have no obvious residues.

6. Order maintenance management service content and service quality standards

1. A 24-hour security patrol system is implemented within the property management scope, and all public areas are monitored continuously. , register visitors from outside. Carry out effective inspection and protection of important safety parts and key protection parts, and give full play to security measures that combine human defense and technical defense.

2. Highly dangerous goods are prohibited from entering the red line of the property. The inventory of flammable and explosive materials used in daily work in the property should not exceed the consumption of one work, and there are strict rules for entering and exiting the building. Management procedures, entry and exit times, and routes have detailed management regulations and records, as well as corresponding emergency measures.

3. All staff members wear uniforms and badges during work and must be polite and considerate in management and service work.

4. The security personnel are clearly marked on duty, are familiar with the building conditions, have standardized work, have a rigorous style, have on-duty patrol records, and implement all security measures.

7. Parking lot and vehicle parking management

There is a strict management and control system for vehicle entry and exit in the parking lot. Vehicles are parked in an orderly manner. The site is clean and sanitary, free of pollution and damage, and the vehicle management system Complete.

8. Fire-fighting supporting management service content and service quality standards

1. The fire-fighting system is clearly marked, the equipment is in good condition, and the fire-fighting facilities are easy to use and can be activated at any time.

2. Equip full-time or part-time fire management personnel to conduct regular fire training and drills to ensure the fire safety of all personnel.

3. Fire exits are clear and clear, with clear guidance and adequate lighting.

4. All fire protection facilities, equipment, and accessories must comply with Dalian City’s fire protection regulations.

5. Fire-fighting equipment and facilities must be in normal use, tested regularly, and have operation inspection records.