Why does the atm of Agricultural Bank of China prompt that the account status is abnormal?

1. Your card balance is zero, and you haven't used it for a long time, so you have become a sleep account.

2. Please bring your ID card to the counter to consult or handle related business in person.

3. It is recommended that customers clean up unused accounts in time, because this may affect your personal credit in the future.

Extended data:

1) At present, most people are used to using atm machines. However, sometimes an abnormal display appears, which is caused by the following reasons:

1. If it is a credit card, it means that the credit card is not enabled and it is an invalid card.

2. If it is a debit card, the card may be demagnetized or the chip error cannot be recognized.

3. The bank card is frozen and its status is abnormal.

4. The bank card has been reported lost or the zero balance has been automatically cancelled by the bank. Inter-bank systems generally exchange data through UnionPay platform, which indicates that the data of bank card issuers cannot be identified.

2) What should we do if something unusual happens?

Equipment abnormality includes several aspects, such as hardware itself, system software and communication network, and any link is possible.

There are two kinds of results after an exception occurs. One is that the system will automatically correct it, and the money on your bank card has not changed, so there is no deduction.

When it comes to reversal, we must first understand the exit process. When you insert the card and enter the password, ATM will send information to the bank host, and the host will verify the correctness of the password. After the host returns the information, the automatic withdrawal machine will let you make your next choice. When you enter the withdrawal amount, the ATM will send the information to the host again. After the host receives it, there will be two processing schemes. If the balance on the card is enough to pay for the transaction, the host will first deduct the money from the card, then send a message to the ATM authorizing the ATM to allocate the money, and then you will get cash. If the balance on the card is insufficient, the host will feed back a message to the ATM, and the screen will prompt the transaction to fail and terminate the service.

ATM banknote distribution occurs after the host computer deducts money, so if there is a fault in the process of ATM banknote distribution, such as banknote jamming or banknote digging, or there is congestion in the transmission process, ATM will conduct a self-check at this time. If the self-check is unsuccessful, ATM will send a message to the host, and the host will make rectification.

In another case, it must be handled manually. After receiving the ATM withdrawal request, the host computer normally deducts money, and then the communication is interrupted or cut off during the process of returning the authorization information to the ATM. Or, after the cash arrives at the cash exit, the ATM will recover the cash because it has not been withdrawn within the time limit. At this point, it will not be reversed. You need to call the bank customer service and tell them the ATM number, time, place, transaction card number, name, telephone number and transaction amount. The bank will clear the ATM in the middle of an accounting period, check the wrong account information and transfer it to the bank card you were trading at that time.