Some suggestions on strengthening property management in a certain community

New rural communities are the inevitable product of new urbanization and an important symbol of rural economic and social development. Exploring a new rural community management mechanism to allow relocated people to achieve a natural transition from "living in" to "living well" is an inevitable requirement for improving the level of urban management. It is also an inevitable requirement for resolving conflicts and disputes among community people, boosting residents' mental outlook and An important starting point to improve residents’ happiness. Since I have subcontracted Wangyao Village for the past two years, I have a better understanding of the conditions and public opinion of Wangyao Village, and I am also deeply aware of the series of problems that exist in the property management of Wangyao Community. Next, taking Wangyao Village Community in our town as an example, we will briefly discuss some ideas for strengthening community management. If there is anything inappropriate, please criticize and correct it.

1. Basic situation

Wangyao Community in Gaocheng Town is located in the south section of Yuxi Road in the southwest of the town. It was completed in 2013 and the people have moved in. It is the result of the coal mine subsidence in Wangyao Village in our town. District resettlement community. There are currently 266 residential households in the community, including 195 households from Wangyao Village and 71 migrant households, with a total population of 1,026. Wangyao Community currently has a community service center, 4 convenience service rooms, party member activity rooms and other service places, and 1 gate post. At present, all residential areas have water and cable TV connections. In 2016, Wangyao Community, involving a total of 66 residents in Buildings 4 and 6, was the first to receive natural gas. At present, through coordination and communication between the village "two committees" cadres, the natural gas home project involving the remaining 193 households in the community (the other 7 households do not meet safety requirements) is about to enter the construction stage and is expected to be completed by the end of August.

2. Analysis of current situation and reasons

Since the establishment of Wangyao Community, the property management in the district has grown from scratch, from chaos to preliminary standardization, which can be said to be purposeful*** see. However, with the changes in the living environment and the requirements of the development of the times, the quality of community residents and community property management capabilities have been greatly improved compared with the past. But what cannot be ignored is that there have been many problems in community property management in the past two years, which urgently need to be solved as soon as possible. Mainly manifested in the following aspects:

(1) Lack of management services. First, the management organization is not sound. Although a dedicated property management office has been established, the staff is limited. There are currently 2 managers in Wangyao Community, one of whom is a part-time leader of Group 3 of the village and is responsible for all-round work;

One is an employee appointed by the village and is an elderly person, mainly responsible for collecting water and electricity bills and property management fee. Second, the management system is imperfect. For example: the collection standards for water and electricity bills and property management fees are not uniform and have not been announced to the outside world. The collection date is not fixed and it is difficult to collect. It is even more difficult to collect property management fees;

The financial system is lacking, and the community finance Income and expenditure cannot be disclosed regularly. Third, personnel are not specialized in their functions. Common problems in the lives of community residents, such as water pipe rupture, line replacement, door and window replacement, wall repair, etc., require more professional construction personnel. However, at present, community property management offices do not have such skilled personnel, and the urgent needs of the masses cannot be solved in a timely manner.

(2) Insufficient infrastructure. First, the public service facilities were seriously damaged. The lighting street lights in the community were out of power for some reason and could not function for a long time;

The original two table tennis tables in the small square were vandalized and have been taken back to the warehouse and left idle;

The environment at the gate of the community is dirty and messy Poor, useless, no one has been guarding the gate for a long time. Second, there are insufficient sanitation facilities and sanitation personnel. The number of domestic garbage collection boxes in the community is limited;

The public toilets in the community are dirty and poor, and they are not cleaned and flushed in time;

There are only two sanitation workers in the community. Due to low wages, they cannot achieve "daily Cleaning, daily cleaning and transportation”, there are hygiene blind spots. Third, the order of the community is not standardized. There are no parking lines in the community, vehicles are parked randomly, and the order is chaotic. There are no fire escapes, which poses safety risks.

Debris accumulates randomly in the corridors of the community, which affects the appearance and poses great safety risks.

(3) There are few cultural activities. People in the community also need colorful and enjoyable cultural activities in their spare time. They play an important role in strengthening the connection between cadres and the masses, harmonizing neighbor relations, displaying spiritual outlook, and uniting people's human resources. However, there are currently almost no cultural activities in the community. Not only is there a lack of leading organizers, but also a lack of active participants. The atmosphere in the community is not active enough, people are not unified, and they are even indifferent to collective affairs. There is a serious phenomenon of "sweeping the snow in front of the door."

In addition, there is a lack of spiritual civilization slogans, health knowledge bulletin boards, etc. in the community, which still falls far short of the requirements for community culture under the socialist core value system.

Fourth, the contradiction between cadres and the masses is highlighted. Due to the lack of correspondingly configured property management, conflicts within the community are tense and neighborhood disputes are intertwined. On the one hand, due to inadequate property management measures and low management efficiency, many residents have complained about this and even expressed resistance to collective affairs in the community. On the other hand, the community management staff are weak in personnel and unable to deal with many problems. They can only ignore the complaints of residents, and over time they have become accustomed to it. From this point of view, although the community appears calm on the surface, there are actually many internal contradictions and discordant voices one after another. For example: In the first half of this year, about 30 residents of the community gathered at the town government to report a series of problems such as the delay in installing natural gas into their homes.

After careful analysis, the reasons for the above problems mainly include the following aspects:

First, the management mechanism is not smooth. "Without rules, there is no way to make a circle." Without a correspondingly configured management team, without a series of complete management systems, without a scientific and reasonable effective starting point, trying to do a good job in community property management is tantamount to wishful thinking.

Second, there is a funding shortcoming. On the one hand, the funds used by the community for public service management and services are all self-received. However, due to various problems and resistance in the collection process of various fees, the balance of payments has been imbalanced, and the public service management and service capabilities have been compromised. severely weakened.

The third is the lack of community culture. Culture is collective belief, the source of strength, the spiritual destination, and the unique business card of a place. The lack of a strong cultural atmosphere in Wangyao Community is an important reason for the disunity of the masses, lack of manpower, and disharmony in popularity.

Fourth, the leadership of party building is not strong. In the process of maintaining stability, promoting harmony, seeking development, and seeking happiness, the vanguard and exemplary role of community party members is insufficient. Some cadres are not attentive to the masses' affairs and do not contribute their efforts. They do not take the initiative in community management. Their working methods are simple and their purpose is simple. Indifferent consciousness, floating work style, not trying to manage well, just trying to get by.

3. Countermeasure Analysis

In terms of new community construction, we have achieved very good results. Strengthening new community management and making great efforts in software is also an important task for us at present. In particular, the poor operation of community property management leads to frequent problems. Over time, it will inevitably cause us great passiveness. Therefore, it is urgent and imperative to strengthen property management and straighten out the management mechanism.

(1) Improve the system and establish a sound management mechanism. To grasp property management, we must first focus on system construction. For example: health management system, property (water, electricity) fee collection standards, uncivilized behavior penalty system, etc., need to be carefully formulated item by item based on the actual situation of the community. At the same time, establish a high-quality management team with strong management personnel, select personnel with high political quality, excellent work ability, and outstanding sense of responsibility to enrich the management team, further optimize age levels, professional skills, and clarify the division of labor. Be both specialized and versatile. More importantly, it is necessary to further streamline the regular meetings of building directors, centralized office work, conflict mediation, emergency response, financial disclosure and other working mechanisms to ensure the orderly operation of all work.

(2) Collect funds to ensure balance and coordination of revenue and expenditure. On the one hand, in line with the principles of publicity, openness and transparency, the standards for collecting various fees are further clarified, and public funds are regularly collected through centralized collection. On the other hand, we should rationally allocate the public revenue of the community, budget in advance, give priority to solving urgent, major and difficult issues, and ensure that we take it from the people and use it for the people. In addition, if there are major expenditure items that are beyond the scope of one's own affordability, they can report them step by step according to the facts and obtain policy and financial support from the village committee, town government and superior departments. Regarding the financial revenue and expenditure, it is necessary to make the accounts clear, publish them regularly, accept public supervision, and win the trust of the public.

(3) Reshape culture and build a civilized and harmonious community. For decades, the people of Wangyao Village have a fine folk custom of being hard-working, tenacious and honest. Since Wangyao Village is mainly located on hillsides and hilly areas, the living environment is poor. The older generation of villagers fought hard to open up wasteland, expand fields, build bridges and build roads. A large number of admirable and advanced model figures have emerged.

Especially in the past thirty years, Wangyao Village has vigorously established industrial and mining enterprises. Xinfeng Coal Mine (Lao Shizuojiu Coal Mine), Wangyao Bituminous Coal Mine, Heng'an Coal Mine, Yangcheng Coal Mine, etc. were once or are still the star enterprises of our town and serve as the town's key enterprises. Make a positive contribution to regional economic development. Therefore, regaining good folk customs, reshaping cultural charm, and reviving mass morale are of great and far-reaching significance for building a harmonious community and practicing the core socialist values. The community should combine the specific requirements of the socialist core values, carefully summarize the spiritual and cultural essence of Wangyao Village, actively advocate new trends in community culture, widely carry out cultural activities that are rich in content and popular with the masses, attract people of all ages and levels to actively participate, and achieve It has the good effect of strengthening communication, enhancing feelings, uniting people's hearts and gathering strength.

(4) Party building leads the way and guides party members to take the initiative. We will further strengthen the leading role of party building and give full play to the role of the party organization as a fighting fortress and the vanguard and exemplary role of party members. In the face of major events that concern the interests of all, party members and cadres should step forward, take the initiative, set an example, and take the lead in solving people's problems. Party members and cadres are the leaders of the masses and the most trustworthy people for the masses. It is necessary to give full play to the role of party members and the masses as a link, visit more and learn more, and be informed, caring and dedicated to the sufferings of the masses. Listen more to the opinions of the masses, accept more supervision from the masses, and regard the satisfaction of the masses as the only criterion for measuring work. We must have sufficient patience for the masses' lack of understanding, support, and lack of cooperation, and we must be good at ideological work. We cannot do it more than once, and one person cannot do more than one person until we have done the ideological work. We must regard the masses as our own relatives, be concerned about their needs, think about what they think, regard the masses' happiness and suffering as our own, and truly regard serving the people as the greatest pursuit of life for party members and cadres.

In short, there is still a long way to go to do a good job in community property management, and there is a long way to go. We also always believe that only by doing everything possible to manage, provide services wholeheartedly, be down-to-earth, and take the initiative can we achieve new achievements in grassroots work and make great achievements in the vast world of rural areas.