Many people claim that Simba's customer service is fraudulent. How are the information of these customers leaked?

It's been almost a month since Simba's Bird's Nest, but it's still inconclusive. Although Star Bus Company has been put on file for investigation, it is revealed that online fraud in the form of Simba customer service has appeared in many places, and many people have been cheated, and even some people have been cheated 1.5 million. What's going on here? How are the information of these customers leaked? These are all places worthy of attention.

Internet fraud in the form of customer service in Simba

A reporter reported that many netizens broke the news that they bought various products such as beauty eggs, cotton passwords, perfume beads and creams. In mid-June, 5438+065438+1October was broadcast live by Starbus or the Starbus team, but all of them received related telecom fraud calls claiming to be Simba customer service personnel one month later. Now the number of victims involved has reached 53. According to the so-called staff mentioned by these victims, they can accurately tell the information they bought. So it quickly gained the trust of the victims. After gaining trust, they claimed that there were problems with these products and would refund them one by one. These victims will refund their money according to voice prompts. But I didn't expect the money to be returned in the end, but the money in the bank card was lost.

How is customer information leaked?

I bought the product in the live broadcast room, but I didn't expect the information to be leaked. As for how it leaked out? The Simba team responded to this incident, claiming that it would not disclose the relevant information of customers privately, and it was probably hacked. Many people don't believe Simba's response at all.

Personal point of view

In fact, with the development of the Internet, many people's information has been leaked. As consumers, when dealing with money, they need to pay more attention and be vigilant, especially when dealing with voice operations and clicking links. These are actually the means of swindlers. If consumers get a refund when they buy something, it's best to do it on official website.