How to turn Tencent's manual customer service hotline into manual service? Tencent customer service manual skills

How to turn Tencent's manual customer service hotline into manual service? Some people say that Tencent's artificial customer service is the most "mysterious" organization in the world, and ordinary people can't find it at all; It is also said that Tencent's manual customer service only serves local users, and you can't enjoy manual customer service without charging money.

Online customer service can solve many problems, but after all, it is not as convenient as telephone customer service, especially when WeChat is unsealed and the game account is stolen. Telephone customer service can provide more intimate communication. At the bottom of Tencent's customer service website, Tencent's major service hotlines are clearly marked.

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Xiao He took the lead in dialing the first number "0755-83765566" in sequence. As expected, the phone was answered by an emotionless machine, and the prompt tone made Xiaohei press different buttons according to the type of question.

"If the phone is lost or automatically frozen, please press 9, for WeChat and QQ titles, please press 1, for QQ account problems, please press 2, for WeChat account and WeChat public platform problems, please press 3, for violation report, please press 4, for tencent games, please press 6, for Tencent video, space and QQ membership problems."

For the first time, Xiao He chose "WeChat account title problem". After entering Xiao He's own micro-signal, the system prompts Xiao He's account to be in a normal state. Helpless, Xiao He couldn't find the blocked micro-signal, so he had to find another way.

The second time, Xiao He chose to "report violations of laws and regulations", thinking that there should always be manual customer service this time. Who knows, after entering the micro signal, the system sent a report link through Tencent customer service, and then hung up.

For the third time, Xiao He decided to directly test "lost mobile phone, automatic freezing". Tencent put this one at the front, and there must be a deep meaning behind it. After "choose to freeze WeChat account", it is a familiar scene, and the system sends a self-help freezing link through Tencent customer service WeChat official account.

Xiao He, who failed again, did not give up, re-selected the "QQ account" and finally began to switch to manual service after losing the QQ number. Of course, it's not over yet. Because there were too many people waiting in line, it took seven or eight minutes to hang up the manual customer service phone.

▲ Repeated attempts to dial.

Xiao He was disappointed and decided to try another number. "950 17" is the WeChat payment number. When Xiao He tested online customer service, he found artificial customer service through WeChat payment. This kind of telephone customer service test may also be successful. So, Xiao He called the WeChat payment phone. After selecting "Personal Service" and entering Xiaohe's mobile phone number, the system asked Xiaohe to describe the problems he encountered. Xiao He spent ten seconds briefly introducing the real-name authentication problem he encountered, and soon turned to manual service.

Next, it is a long wait. After about three and a half minutes, Miss Xiao He's long-awaited customer service finally appeared. Regarding the solution process, Xiao He won't go into details, which is generally similar to online customer service. The customer service lady sent Xiaohe a link through the official account of WeChat, and after filling it out, the real-name authentication of WeChat trumpet can be cancelled.

▲ "95017" is more convenient.

Through the actual experience of online customer service and telephone customer service, Xiao He really felt the concealment of Tencent's manual customer service. If it is not based on various strategies and experiences, Xiao He may be busy for several days and can't find artificial customer service. On the other hand, if you find the right method, Tencent's manual customer service is not difficult to find, and it can be solved in 30 seconds at the earliest. Of course, Xiao He's method is not omnipotent. In Xiao He's actual experience, it is found that WeChat payment and QQ automatic freezing are easier to find manual customer service. Other issues, such as WeChat unsealing and game account retrieval, have to find another way.

Tencent customer service manual skills:

Everyone's location and dialing time are different, and the situation is different. Read the article carefully, don't step by step, try several times according to the telephone prompts.

Personally, I suggest waiting for about five minutes, or at most ten minutes without waiting in line. Then dial at another time (every two hours or so)

Wechat customer service phone: 0575-8803-0032 Tencent WeChat customer service phone: 0755-83765566, Tencent customer service 950 17, QQ, Tenpay, change, wealth management, payment, cash withdrawal, recharge, misposting, being cheated, unsealing, shopping!

The method is as follows:

1. Please call 950 17.

2. After hearing the BB meal of intelligent customer service, press 1 to go directly to personal questions.

3. At this time, the intelligent customer service will let you fill in the question QQ account or the mobile phone number bound by WeChat+# key.

The subject entered the QQ number here.

4. (At this time, the artificial intelligence customer service will ask you if you have any questions. Please say, don't say it can be understood or solved. It will definitely be transferred to WeChat customer service, which is equivalent to letting you continue to play word games with the same manual customer service as robots ...)

The subject is talking about the account appeal, and will say that he will go to the text contact of Tencent's artificial customer service on WeChat.

5. focus! ! !

Don't hang up at this time.

If you wait a few seconds, you will be prompted: If you want to continue queuing, press 0.

Next, just press the queue,

6. It is also the key point! At this time, I received a call from your WeChat payment customer service, so I can't solve your Tencent account, games,

So! You can't talk tough about your problems as soon as you come up! He can't solve it! (personal opinion of the subject, even if you are not afraid of customer service, you can try it. )

This is the beginning, you need to say: can you solve my xx here? (Don't be too detailed)

At this time, the customer service will definitely emphasize that it is to solve those problems such as payment.

At this time, according to the type of customer service you encounter, a better customer service lady will transfer your questions to professional manual customer service.

If the customer service doesn't transfer your call,

You need to take the initiative to ask him to transfer your call. Some transferred calls have been waiting for a long time, but there is no result. Answer the suggestion that the host can hang up for more than two minutes (ignoring the deduction of call time). There is no need to wait too long. Try again every few hours.