Knowledge about safe operation of shopping malls

Shopping malls are places we often go to, and there is a large flow of people, so we must not relax in terms of safety. Below is some knowledge about safe operation of shopping malls that I have compiled for your reference.

Knowledge of safe operation of shopping malls 1. Shopping mall environmental safety

(1) Shopping mall floor and channel safety

1. Spills - on the ground liquid substances, such as sewage, chemical liquids, beverages, viscous liquids, etc.

No matter where in the mall, any employee who discovers a leakage is responsible for handling it promptly to avoid unnecessary slips and personal injuries. Especially in stores, they must be removed immediately.

First, guard the area with leakage, ask for help, prevent customers and other personnel from passing through this area, and handle it promptly and with the correct method. If it is a hazardous chemical or professional agent, it must be treated with Clean it the right way, and ask for professional help if necessary. After cleaning, if the ground is not dry, a "Caution Sliding" warning sign should be placed.

2. Garbage - debris on the ground, cardboard, waste paper, plastic bags, etc.

No matter where in the mall, any employee who finds garbage is responsible for handling it promptly to maintain a clean shopping environment and reduce unsafe factors. If in the store, a scrap of paper, a piece of paper, a piece of rope? We should pick it up immediately and put it in the trash can.

3. Obstacles - items that have nothing to do with shopping, hinder shopping or are stored improperly, such as ladders in fire escapes, forklifts in the aisles, pallets and merchandise next to the shelves, etc.

We must place items in the appropriate areas without leaving the control of employees.

(2) Safety of commodity storage

1. Safety of commodity display

(1) Safety of commodity display not only refers to whether the goods will fall over or not etc., including whether the price sign is safe and reliable.

(2) The display of shelves should be maintained with certain display equipment.

(3) There are certain restrictions on the height of the pile head display and the use of stacking techniques to make it stable.

2. Product inventory safety

(1) Product inventory storage on high shelves must comply with safety standards.

(2) Whether all bulk goods are packed into cartons.

(3) Safety of facilities and equipment

1. Safety of display equipment

(1) Whether the load-bearing capacity of the display equipment is within the safety limit.

(2) Whether the display equipment is smooth and whether there are sharp corners that may harm customers and products.

2. Safety of auxiliary facilities

(1) There are no unsafe factors in the rest areas and children’s play areas provided by shopping malls.

(2) Whether the fire protection facilities in all sales areas are damaged.

(3) Whether all open wires that may come into contact with customers meet safety standards.

(4) The shopping cart/basket is not damaged, such as breaks, missing wheels, etc.

(4) Safety outside the store/parking lot

1. Vehicle entry and exit safety

(1) Vehicles drive according to the prescribed entrance and exit lanes, and follow the regulations area for parking.

(2) The driving speed of vehicles entering and exiting slows down.

(3) There are warning signs to remind customers to pay attention to safety.

2. Shopping cart safety

(1) Shopping carts are not pushed out of the parking lot by customers.

(2) Shopping carts are not parked in the parking lot or scattered in the parking plaza.

(3) The wheels of the shopping cart are not damaged and there are no burrs that may hurt people.

3. Safety in bad weather

(1) In bad weather, supermarket import and export employees need to remind customers to pay attention to safety.

(2) In bad weather, high-altitude hanging objects outside the store must be removed.

(3) In rainy and snowy weather, umbrella bags must be distributed to guests, and foot mats must be placed on the entrance and exit floors of the supermarket.

(4) On snowy days, the snow in the supermarket square or entrance and exit passages needs to be cleared.

Knowledge of safe operation of shopping malls 2. Customer safety

(1) Safety of children/customers

1. Whether to broadcast reminders when children are sitting on shopping carts The customer has risk factors.

2. Are there children playing or riding without anyone taking care of them?

3. Customers accidentally damage the goods when purchasing goods, causing unsafe factors.

4. During opening or holidays, whether there are too many customers, leading to crowding and unsafe factors.

5. Will the promotion of special offers cause customers to rush and cause unsafe factors?

6. Conflicts between customers lead to mutual harm during supermarket shopping and cause unsafe factors.

(2) Safety of product display

1. When displaying products, is it safe to use electricity, water, and electrical appliances?

2. When the product display is completed, whether the power is turned off and whether dangerous equipment is taken back.

3. Whether the product display stand is too large, causing the aisle to be too narrow and causing congestion.

Knowledge of safe operation of shopping malls 3. Employee safety

(1) Use of personal protective equipment

According to national labor laws, workers are required to Factors require the protection of personal protective equipment when working. Although employees in commercial supermarkets do not belong to hazardous jobs, in order to better protect the physical and mental health of workers, they need to use necessary personal protective equipment. Common protective supplies in supermarkets include:

Protective gloves: Protective gloves are available in cotton and chemical materials. Cotton gloves are mostly used to protect hands when handling goods, and chemical gloves are mostly used when coming into contact with chemical reagents, cleaning agents, etc.

Protective glasses: protect the operator's eyes and are used for outdoor operations under strong sunlight.

Protective helmet: used when assembling and disassembling shelves or entering unfinished shopping mall construction sites to protect the head from injury.

Protective belt: a belt that protects the waist from sprains when engaging in heavy physical work. Employees must use it when moving, unloading, displaying or doing other warehouse organization work.

(2) Safe transportation/safe loading/unloading/safe handling

1. Safe transportation: refers to ensuring the transportation safety of employees themselves, the transportation safety of goods, customers and environmental facilities

Safety and other aspects.

(1) Employees engaged in transportation must use transportation tools correctly, mainly manual forklifts, transport trucks, etc.

Electric forklifts must be operated by forklift drivers.

(2) Safe transportation must ensure that the placement of goods complies with safety standards, and the goods are placed neatly and stably. For high-altitude shelf operations, goods must be covered with safety rubber bands or wrapping films. Make a bundle.

(3) Safe transportation includes the safety of the empty vehicle operation process, such as the vehicle cannot carry people when it is empty, etc.

(4) In safe transportation, the most important thing is environmental safety. You must always pay attention to the smoothness of the passage and whether there is water, garbage, or obstacles. When passing through the business area, you should Pay attention to children, customers, shopping carts, goods, etc., electricity

When forklifts are operating in the business area, fences must be set up, and there must be no customers in the specified area.

2. Safe loading and unloading: refers to ensuring the loading and unloading safety of employees themselves, the loading and unloading safety of commodities, the safety of customers and the safety of environmental facilities

(1) Loading and unloading employees must have correct labor qualifications to avoid causing injury to themselves.

(2) Loading and unloading employees must use necessary personal protective equipment to ensure personal safety.

(3) Loading and unloading employees must establish the awareness of protecting goods or items from loss, load and unload in a proper and appropriate manner, and resolutely avoid rough loading and unloading.

(4) After loading and unloading, the goods should be placed in a safe area, which is one of the safety factors that employees should consider when loading and unloading. If the dismantled facilities are placed casually on the passage, it may injure other colleagues passing by, which is not a good safe handling.

3. Safe handling: refers to ensuring the safety of employees themselves, the safety of goods, the safety of customers and the safety of environmental facilities

(2) Employees who carry must have correct working postures and operating procedures to avoid injury to themselves.

(3) Employees who move must use necessary personal protective equipment to ensure personal safety.

(4) Employees who carry must use the tools correctly. Professional tools must be operated by professionals or must obtain employment certificates.

(5) Employees who move must have the awareness to protect the goods from loss and carry them in an appropriate manner to ensure that the goods are not damaged.

(6) Employees who move must pay attention to the surrounding environment, including people, objects, and facilities when working, so as to avoid being harmed by dangerous factors

and avoiding injuring surrounding customers. , colleagues or facilities, etc.

Knowledge of safe operation of shopping malls 4. Safety management system

(1) Safe use of electricity

1. All electricity-related operations must be carried out by Professionals holding electrician certificates are allowed to perform the disassembly, modification, and repair of wires, electrical appliances, and electrical equipment. Other personnel are not allowed

2. For repairs involving electrical faults, the supermarket adopts a repair reporting system. The repair reporting department fills out a form and the maintenance department coordinates the repairs.

3. Strictly implement the national "Safe Operating Procedures for the Electrical Industry". Electricians must be equipped with insulating protective equipment, and electrical facilities must adopt necessary grounding and zero connection devices to protect operators. Avoid electric shock accidents.

4. All "dangerous" areas must be posted with obvious warning slogans, signs or general symbols to remind you.

5. Electric gates and switches in public areas must be clearly marked with "on" and "off". Store personnel must pass training from the maintenance department before operating the switches.

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6. In special areas such as power distribution rooms and fan rooms, open flame operations, cutting and drilling operations with power tools are not allowed.

Inflammable and explosive goods are not allowed to be placed.

7. Inspect lighting lamps, substitute lighting equipment, temporary wires, plug switches, and various electrical equipment in the business area (such as

production and processing machines in the fresh food department), For small electrical appliances (such as rice cookers, electric irons, etc.), the maintenance department must conduct routine inspections and records to prevent problems before they occur.

8. The maintenance department and the operating department that uses electrical equipment must archive relevant documents such as precautions for the operation of electrical equipment, usage instructions

and so on.

(2) Safe use of gas

1. Operators must be trained in the safe use of gas appliances and use gas and burning appliances correctly.

2. Before entering the operating room and igniting, you should smell the smell of gas leakage in the room. If you find any gas leakage, you should report it to the department supervisor and loss prevention department immediately. department.

3. When using gas appliances, operators must supervise them on site and are not allowed to leave their posts without permission.

4. Ensure good ventilation in the gas operating room, and no other flammable materials should be stored around the stove.

5. After the daily business closes, safety inspections of gas appliances must be carried out. The main valve of the gas pipeline must be closed and safety can be confirmed before leaving.

6. Gas appliances must be cleaned and maintained on a daily basis. If a malfunction occurs, it should be handled by professionals. No unauthorized disassembly or modification of gas appliances and ancillary equipment is allowed.

7. The maintenance department regularly inspects the gas alarm system and conducts maintenance on all gas appliances every six months.

8. The oil fume pipes and oil nets in the gas appliance operating room must be cleaned frequently to avoid excessive oil accumulation and fire.

9. Non-professional operators are prohibited from operating gas appliances.

(3) Safe use of water

1. Faucets and pools must be in good condition.

2. The water source must be turned off in time after the work is completed.

3. When working with boiling water, sufficient measures and awareness must be taken to prevent burns.

(4) Safe handling of chemicals and dangerous goods

1. All containers of chemicals and dangerous goods (including diluents) must have clear name labels.

2. All containers of chemicals and dangerous goods (including diluents) must have clear instructions or instructions for use.

3. Employees must be trained before using chemicals and dangerous goods, and must fully understand their performance, usage methods, precautions and emergency handling tips.

4. Employees must take protective measures as required when using chemicals and dangerous goods.

5. All containers of chemicals and dangerous goods must be stored in specified places and in appropriate ways.

6. When all chemicals and dangerous goods spill, Handle them in the correct way, especially when handling toxic and corrosive items

, so as not to harm people's health.