A summary of the publicity activities of "3. 15 Consumer Rights Day"

20 17? 3. 15 Consumer Rights Day? Summary of publicity activities 1: should we seriously implement the year of 20 1X? Consumption and people's livelihood? The theme of 2008 is to actively build a harmonious consumption environment and promote the healthy and orderly development of scenic economy. Jingbo Lake Management Committee closely focuses on commemoration? 3? 15? During the International Consumer Rights Day, consumer rights protection publicity and consumer infringement mediation were carried out from three aspects.

First, the leaders of the CPC Central Committee attached great importance to it and made every effort to ensure the effective implementation of the activities.

At the beginning of March, according to the relevant deployment of the Municipal Consumers Association, the "commemoration" was issued in the form of a document. 3. 15? International consumer rights day. ? 3. 15? On the same day, in Jingbo Mountain Villa Square, members of the leading group led the staff of the government to carry out large-scale consultation and publicity activities. Set up a consultation and complaint desk, a publicity desk for laws and regulations, and a display desk for counterfeit goods to show consumers more than 10 kinds of counterfeit and shoddy goods, such as counterfeit fungus, counterfeit mountain products, adulterated brewing raw materials, expired food, and food with exaggerated efficacy. According to statistics, only? 3? 15? On the same day, Jingbo Lake Management Committee participated in publicity activities for 24 times, dispatched 4 vehicles, hung 4 banners, set up 2 exhibition boards, distributed leaflets 10000, received consultation for 2 times/kloc-0, and accepted 7 complaints, all of which were handled on the same day, saving consumers nearly 10,000 yuan in economic losses.

Second, the publicity of rights protection information is in place, and consumers' awareness of rights protection is strengthened due diligence.

Since March, to commemorate? 3? 15? Activities as an opportunity, vigorously carry out consumer rights propaganda work, strengthen the professional training of rights workers. Make full use of scenic billboards, publicity columns, LED display boards and office building display boards to publicize relevant legal contents to tourists. And organize staff to give professional answers on how to deal with consumer disputes, and at the same time give consumers consumer warnings.

Third, both supervision and mediation should be carried out to truly safeguard the rights and interests of consumers.

Especially this year? 3? 15? In the early stage, our commission strengthened commodity supervision in the circulation field, strictly supervised the market operation order of scenic spots, and ensured that there were no mobile vendors in the core scenic spots. The highest price list of cold drinks and groceries in Jingbo Lake Scenic Area has been formulated to safeguard consumers' rights and interests, standardize the overall appearance, commodity placement and dress of the owners of kiosks and supermarkets in the scenic area, and cooperate with the departments of industry and commerce, epidemic prevention and price to provide pre-job training for the owners, laying a foundation for establishing a good business order in the scenic area. Food commodities in shopping malls, supermarkets and kiosks in the scenic spot have been rectified twice on a large scale, urging businesses to operate legally and honestly, requiring all kinds of licenses to be complete, establishing purchase and sale ledgers, ensuring the safety of food sold, strictly regulating the business behavior of businesses, effectively cracking down on illegal acts of operators and safeguarding the legitimate rights and interests of tourists in the scenic spot.

20 17? 3. 15 Consumer Rights Day? Summary of publicity activities 2: According to the Notice of the General Office of AQSIQ on Doing a Good Job in 20 1X years 3? 15? The notice of a series of publicity activities for the International Consumer Rights Protection Day (QQBO [20 1X]No. 18 1) requires our bureau to attach great importance to the series of publicity activities, and formulated the "Guizhou Provincial Quality Supervision Bureau 20 1X? 3? 15? The series of publicity activities for the International Consumer Rights Protection Day requires all provinces, cities and counties to formulate their own publicity activities according to the actual work, refine the work content, and closely focus on? Quality improvement, * * * promotes development? The theme of the event, organized a series of publicity activities and achieved good results. The development is summarized as follows.

First, strengthen the release of quality information.

(1) Call? 3? 15? Special news briefing. March 10, forecast to the media through special news briefing? 3? 15? During the period, quality supervision activities were arranged, including 20 15, 20 1X and? 3? 15? During the period, the focus of law enforcement and anti-counterfeiting work was the construction of elevator emergency rescue and disposal platform in the province and the emergency rescue and disposal of elevator trapped people. Guiyang TV Legal Channel, Guizhou Radio Comprehensive News Broadcasting, Guizhou Traffic Broadcasting and other TV stations and radio stations, six print media such as Guizhou Daily and Guizhou Metropolis Daily, and 10 online media such as Xinhuanet Guizhou Channel and Colorful Guizhou Network reported on it.

(B) multi-channel release of quality information. First, three articles on consumer common sense, such as eye protection desk lamp, were published on the portal website of the provincial bureau. The second is to organize electromechanical technical experts and 13 large wire and cable manufacturers to hold product quality analysis meetings, and publish the contents of the meetings on the website. Third, in conjunction with the People's Concern column of Guizhou Satellite TV, invite experts to photograph and compare the quality of power sockets, wires and cables and rice cookers? 3? 15 quality? The third special program was broadcast in prime time on March 14, 15 and 16, with high ratings and obvious publicity effect.

(3) preparation? 3? 15? TV theme party. From March 4, 2004 to March 6, 2006, Zunyi Quality Supervision Bureau, together with relevant departments, carefully produced and broadcasted Zunyi Quality Supervision Bureau. New consumption? I'm in charge, okay? Zunyi 20 1X year? 3? 15? TV theme party. At the party, the main work achievements in 20 15 years and the work measures in 20 1X years were reported to the audience, which made the citizens have a further understanding of the quality supervision work. The theme party also showed and carefully explained the cases of special equipment safety, product quality and safety and law enforcement and counterfeiting. The TV theme party highlighted the characteristics of quality supervision, which was closer to people's livelihood and received good results.

Second, carry out special law enforcement actions.

(1) further development? Quality inspection sword? 、? Agricultural counterfeiting in rural areas? And other special law enforcement actions to crack down on all kinds of quality violations involving the health and safety of people's lives and property, such as manufacturing and selling fake and shoddy agricultural materials, building materials, automobiles and their accessories, special equipment and food-related products. In March, the province inspected 1730 enterprises, investigated and dealt with illegal cases 158, and seized illegal products worth 5 1 15000 yuan, and investigated and dealt with 5 important cases.

(2) execution? 3? 15? Safe destruction? Black heart cotton? Centralized destruction of a series of activities such as 1530 bed worth nearly 70,000 yuan? Black heart cotton? . This batch? Black heart cotton? It is made of discarded cotton-padded clothes, quilts, infected cotton and garbage cotton picked up by illegal traders from the garbage. It contains a large number of pathogenic bacteria and harmful microorganisms, which will greatly harm human health. Law enforcement officers also visited the construction site in Nanming District, inspected the bedding of migrant workers in four construction sites, and disposed of unqualified cotton wool on the spot.

Three. Provide high-quality technical services

Increase the publicity of 12365 product quality complaint hotline, solve the related problems reflected by the masses in time, and organize to investigate and deal with the complaints received from the masses in time. March? 12365? The complaint reporting center * * * accepted 398 calls, letters and other businesses, and completed 349 cases, with a completion rate of 88%. Release quality inspection to mobile phone users in the province through telecommunication, mobile and Unicom communication networks? 12365? More than 6,543,800 pieces of public welfare information. At the same time distributed to the vast number of consumers in the province? 12365? Environmental protection publicity shopping bags 10000, broadcast short films on automobile law enforcement, widely popularize the knowledge of distinguishing fake and shoddy goods, encourage consumers to actively call the complaint hotline 12365 to protect their rights, and strive to raise consumers' awareness of quality and safety and create an atmosphere of quality and integrity.

On March 15, all units of the whole system took to the streets actively, entered communities, schools and enterprises, and carried out various service activities. More than 30,000 quality-related publicity materials were distributed on the spot to publicize the common sense of purchasing and using jewelry, liquor, wires, household appliances and other products; Received on-site consultation from the masses 1200 person-times, introduced common consumer infringement behaviors and manifestations, and appealed to consumers to take up legal weapons to safeguard their legitimate rights and interests; Provide free testing services for sphygmomanometer, jewelry and jade, household electric appliances and other products; Combined with functional characteristics, carry out brand cultivation assistance and guidance and enterprise standard self-declaration service activities.

20 17? 3. 15 Consumer Rights Day? Summary of publicity activities: In order to enhance the awareness of food and drug safety in the whole society and improve the food and drug safety level in our city, according to the spirit of the relevant working meeting of hongjiang city Consumers Association, around? Consumption is related to people's livelihood, and safety shows harmony? The theme of our bureau has been actively carried out? 3. 15 Consumer Protection Day? The food and drug safety publicity activities are summarized as follows:

First, careful deployment and careful implementation.

Our bureau attaches great importance to it? 3. 15? Publicity activities: in order to do a good job in this publicity activity, our bureau publicized the work plan, held a meeting of cadres and workers, made a detailed decomposition of all the work of publicity activities, and implemented it to all units and individuals, requiring the overall situation to be linked up and down, organizing cadres and workers of government agencies to carry out publicity service activities, adhering to the people-oriented, pragmatic and diversified publicity forms; Adhere to positive guidance and strengthen people's confidence in food and drug consumption; Adhere to the combination of legal education and popularization of scientific knowledge education, and improve people's awareness of food and drug safety participation and responsibility.

Second, widely publicize and create a strong atmosphere.

(a) to carry out centralized publicity activities.

On the morning of March 15, our bureau participated in the centralized publicity activities organized by the Municipal Consumers Association in Longfei Square, Qiancheng. We follow? Close to reality, close to life and close to the masses? In principle, publicize food and drug safety knowledge by hanging banners, displaying billboards and leaflets. In the process of publicity and consultation, the staff vigorously preached laws and regulations and safe drug use knowledge to the masses, and distributed information such as rational drug use, drug supervision knowledge, food common sense, laws and regulations. A well-made publicity section was displayed for free, and the masses enthusiastically visited for publicity materials. At the same time, the common sense of distinguishing fake and shoddy drugs and food is taught by professionals, which makes the masses increase their knowledge of identification and enhance their self-protection ability, and is welcomed by everyone. During this activity, our bureau * * * received more than 200 people's consultations and distributed more than 300 publicity materials, creating a good atmosphere of social concern about food and drug safety.

(B) the combination of daily supervision and publicity

Combined with the current centralized special rectification in the field of drug production and circulation and the special rectification of catering and food safety, our bureau combines daily supervision with publicity work, while carrying out administrative law enforcement supervision and inspection, publicizes relevant laws and regulations to the supervision counterpart, patiently explains the law, and makes the publicity of laws and regulations more deeply rooted in the hearts of the people by issuing brochures and signing letters of responsibility and commitment with the counterpart. Since March, * * * has dispatched law enforcement personnel to publicize for more than 200 times, distributed more than 0/00 brochures, signed 1 15 letters of responsibility for drug safety and 75 letters of commitment for food safety in catering services, effectively combining administrative law enforcement with laws and regulations, and achieved good results.

Through a series of publicity activities, our bureau has effectively improved consumers' awareness of food and drug safety and self-protection ability, and promoted the masses to form scientific and reasonable eating and medication habits. At the same time, it has better played the supervisory role of all sectors of society in food and drug safety, and created a healthy and safe consumption environment with full participation.

In the next step of activities, our bureau will further increase? 3? 15? During the supervision and inspection of the catering service industry and drug-related units, organize food and drug safety inspections, effectively crack down on violations of laws and regulations, and ensure the safety of people's diet and medication.