What is the job nature of telemarketing specialist?

1. Telemarketing is to sell products by telephone, which is an e-commerce marketing method born with the rise of high technology.

2. The telemarketing specialist is responsible for product sales, searching for customer resources through various channels, making telephone calls, developing markets and maintaining customer relationships.

3. telemarketing is the main means of communication by telephone, with the help of internet, fax, SMS, mail delivery and other auxiliary means, directly contacting customers in the name of the company through special telephone marketing numbers, and using the company's automated information management technology and professional operation platform to complete the main marketing processes of the company's products, such as promotion, consultation, quotation and confirmation of product transaction conditions.

4, as a telephone sales staff, because of the different brands and scales of the company, their work contents are slightly different.

5. Telemarketing itself is legal, but many criminals use telemarketing to defraud money, so this is a crime and they will go to jail. For example, it is legal to sell products, but it is illegal to sell inferior counterfeit products.

Extended information:

Responsibilities:

1. Sell products by telephone and cooperate with external sales personnel to achieve various sales targets;

2. Understand customer needs through telephone communication, seek sales opportunities and complete sales performance;

3. Develop new customers, expand business with old customers, and establish and maintain customer files;

4. coordinate the internal resources of the company to improve customer satisfaction;

5. Collect and analyze market data and feed back the latest information regularly.

Basic quality requirements:

1. Good communication skills and strong language skills; Sweet voice and strong logical thinking ability;

2. Conscientious and responsible in work, with strong execution ability and teamwork spirit;

3. Able to work under strong pressure.

Baidu encyclopedia-telemarketing specialist