I opened a shop and closed it, and I will open it again. What should I say to my former top-up members?

Tell customers by sending text messages.

Because you have to tell your customers in advance, you can send a respectful member hello. Because of the policy control, our store is temporarily closed at present, and will be notified by SMS when it reopens. Thank you for your understanding and support.

Be sure to tell the customer in advance, so as to keep the customer's heart, let the customer feel at ease, not be afraid, and not affect the reputation of the store.