What do you mean, the phone hung up?

Users of Beijing Unicom can check the cause of downtime and start the machine through the following situations:

1, insufficient balance If the machine stops due to insufficient balance, please recharge and restart it in time.

2. If you haven't paid the arrears, you will stop working if you haven't paid the historical arrears. You can restore the machine by paying the arrears.

3. If the consumption exceeds the credit limit, pay. If the consumption exceeds personal credit in the current month, it will also stop and can be started by payment.

4. Handling loss reporting or downtime If you handle loss reporting or downtime, you need to make an understanding to hang up or restore the machine before you can use it.

5. Uninitialized downtime If your number is stopped by real name, you (the owner himself) need to bring valid documents to the business hall where you belong to complete the real name registration system and handle the re-machine.

6. For other reasons, your mobile phone may be out of service due to harassment, fraud, etc. You (the owner himself) need to bring valid documents to the business hall where you belong to apply for a duplicate phone.

Note: The above situation remains unresolved. You can log in to the online business hall or China Unicom APP online customer service.