High-speed rail telephone hotline manual service

High-speed rail manual customer service telephone number 12306, booking telephone area code +95 105 105.

For manual railway service, please call 12306 for manual consultation. The national railway telephone booking number is area code +95 105 105. Tickets can be purchased directly by booking tickets by telephone, except for student tickets, disabled soldiers tickets and other tickets that need discount coupons.

Please enter a valid ID number when booking tickets by telephone. At present, four kinds of documents are accepted: resident identity card, Hong Kong and Macao residents' travel permit to and from the mainland, mainland travel permit for taiwan residents and valid passports that can be used according to regulations.

Historical background:

20 15 12 railway department introduced that 12 2 or 3 has no time node, and 12306 website can accept passenger mobile phone verification business at any time, and communication can be confirmed by sending short messages between the website and passenger mobile phones. Since 65438+February 1, some new functions have been enabled in the railway ticket system, and the long-awaited "seat selection function" for online ticket purchase has been realized.

In order to further facilitate passengers to purchase tickets, Railway 12306 will open the group ticket reservation service on March 10, and individuals and units can make reservations. Previously, passengers could only buy group tickets by calling or going to the ticket window.

China Railway 12306- Customer Service Phone