Which number should residents call for medical insurance consultation?

Residents' medical insurance consultation telephone number: 12333.

The former Ministry of Labor and Social Security applied to open the national labor and social security telephone consultation service special number "12333". At present, 12333 Zhixuntong has covered 10 policy information such as endowment insurance, maternity insurance, labor relations, labor remuneration and employee welfare.

After the founding of Ministry of Human Resources and Social Security, the Notice on Continuing to Use National Public Service Numbers 12370 and 12333 was issued, which clearly stated that 12333 was used for providing human resources and social security services to the society, and 12370 was used for business policy consultation and civil servant recruitment.

Extended data

12333 working hours of social security telephone:

Automatic voice response: provide 24-hour automatic voice service.

2. Manual consultation service: provide manual answering service during legal working hours. Due to the different conditions in different cities, the service hours published locally shall prevail.

Further open new service channels such as SMS, study and formulate SMS application scheme for telephone consultation service center of human resources and social security in combination with local exploration and practice, give full play to the flexible and fast characteristics of SMS, and deliver the service directly to the people.

Establish a regular exchange mechanism for telephone consultation service departments around the country, including technical exchange, training and observation. Summarize the experience of telephone consultation service center system construction and service in various places in time, and promote the development of national telephone consultation service centers by setting an example.

Baidu Encyclopedia-12333