How to get rid of the red team of Guangxi health code

Some people reported through the hotline 12345, reflecting that their community was not clear about how to deal with the transcoding of health codes. Please follow the health code conversion rules.

A:

According to the Interim Measures of Guangxi Health Code Management and Service, Guangxi Health Code Conversion Rules, and the Implementation Plan of Health Code Conversion for Epidemic Prevention and Control in Baise City, combined with the actual epidemic situation in Baise City, codes are allocated according to the following rules:

(1) red team: It means that it is in a high-risk state, and it will be given to red team in any of the following circumstances:

1. Confirmed cases, suspected cases, positive initial screening, close contact with sub-close contacts.

2. People who leave the closed control area, control area and prevention area in the sudden epidemic area.

3 in line with the "Guangxi health code coding and transcoding rules" clearly defined in red team.

(2) Yellow code: it means that it is in a medium risk state. In any of the following circumstances, a yellow code will be given:

1. Assign a yellow code to the personnel in the control area of the epidemic-stricken area and those in the epidemic-stricken counties (cities, districts) who failed to carry out nucleic acid detection as required.

2 in line with the "Guangxi health coding and transcoding rules" clearly stipulated in the yellow code.

ask

People's health code changed from green code to red code or yellow code, which was abnormal. Through what channels?

A:

When the masses find that the health code status, COVID-19 vaccination information and nucleic acid detection information in their health codes are abnormal, they will deal with them in the following ways:

1. Through the "abnormal feedback" function of the Guangxi health code scanning anti-epidemic applet, we independently complain about the abnormality of personal health code, upload screenshots of travel cards, screenshots of nucleic acid test reports, health commitment letters and other supporting materials.

County (district) or township (street) partition administrator will complete the processing within 24 hours after receiving the reminder message of abnormal health code feedback processing work order in the managed area.

2 by telephone to the unit, residential property and residential area (village) telephone for the record. The local community (village) guides the yellow code personnel to carry out health management according to the yellow code personnel disposal rules, and the county (district) or township (street) zoning administrator transcodes the personnel who meet the conditions for restoring the green code.

3. Other information can be consulted and reflected through the hotline 12345.

ask

I have never been to a high-risk area, but the health code has changed to yellow code or red team. What should I do?

A:

When problems such as abnormal health code status, COVID-19 vaccination information and nucleic acid detection information are found in my health code, they can be handled in the following ways:

First, through the "abnormal feedback" function of the Guangxi health code scanning and epidemic prevention applet, we independently complained about the abnormality of personal health code, uploaded screenshots of travel cards, screenshots of nucleic acid test reports, health commitment letters and other supporting materials. County (district) or township (street) partition administrator will complete the processing within 24 hours after receiving the reminder message of abnormal health code feedback processing work order in the managed area.

The second is to report to the unit, the residential property and the community (village) where the residence belongs by telephone. The county (district) or township (street) zoning administrator transcodes the personnel who meet the conditions for restoring the green code.

Iii. Other information can be reflected through the hotline 12345.

ask

Misjudging non-epidemic residents as yellow code and red team, most people's feedback that they have never been to the epidemic-prone areas will also become yellow code.

A:

In view of this situation, expatriates from non-epidemic areas are requested to make their own complaints about the abnormality of personal health code through the "abnormal feedback" function of Guangxi health code scanning anti-epidemic applet in time, and upload screenshots of travel cards and health commitment letters as supporting materials.

County (district) or township (street) partition administrator will complete the processing within 24 hours after receiving the reminder message of abnormal health code feedback processing work order in the managed area.

ask

After passing through Baise City and Debao County, what should I do if the code changes from red to green?

A:

After the code turns red, it needs to be reported to the community or village committee in time through the WeChat applet of "code scanning and epidemic prevention" and click the function modules of "one-click direct reporting" and "abnormal feedback", and the local district administrator will turn red team into a green code for the people in the jurisdiction after the nucleic acid test is negative and the travel card proves it.

ask

The phone can't get through, and the health code feedback application submitted by WeChat will not be processed. Even if it can't be handled immediately, it's best to make an announcement through various channels.

A:

I'm very sorry for the inconvenience. Due to the need of epidemic prevention and control, we arranged more special personnel to handle this matter full-time, and implemented a 7×24-hour duty system, re-emphasizing the completion of the "abnormal feedback" work order of Guangxi health scanning and epidemic prevention within 24 hours. At the same time, we also widely publicized the transcoding and exception handling of health codes through various forms and channels such as document notification, website, WeChat and new government media.

ask

I mean the itinerary of confirmed cases and asymptomatic patients, but the health code has changed color. What should I do?

A:

It can be handled in one of the following ways:

1. Contact the local headquarters for itinerary verification. With the certificate that the nucleic acid test is negative, the district administrator in this area will change the red team of the people in his area to a green code.

2. Through the "abnormal feedback" function of the Guangxi health code scanning code anti-epidemic applet, make an independent complaint about the abnormality of personal health code, upload screenshots of travel cards, screenshots of nucleic acid test reports, health commitment letters and other supporting materials.

County (district) or township (street) partition administrator will complete the processing within 24 hours after receiving the reminder message of abnormal health code feedback processing work order in the managed area.

ask

The public health code has been changed to red team and yellow code, but community workers said that they have not received the relevant data. What should I do?

A:

For people in red team and yellow code, please report your current location through the "one-click direct report" function module of the "code scanning and epidemic prevention" WeChat applet. After the people report it, the data will be automatically pushed to the community or village Committee, and then you can check the report information.