What is the telephone number of Jinan bus hotline?

Jinan bus hotline was established at 1999, and it is on duty 24 hours a day. There are 32 seats, and the average number of calls per day exceeds 2000. While accepting calls, inquiries, help and complaints from citizens, it also accepts opinions and suggestions from all walks of life, and undertakes and responds to the public service hotline 12345 to transfer citizens' traffic demands.

The service promise of Jinan bus hotline is to let passengers hear our smile, let them feel the integrity of the bus, serve with a smile and care, and truly let the citizens feel the integrity and enthusiasm of Jinan bus.

Extended data

Jinan bus hotline launched "Leadership Answer Day";

There are two main links in the activity:

1. Answer calls from citizens and listen to their opinions and suggestions on bus travel services such as bus route optimization, development, delay and vehicle renewal, as well as the construction of party style and political style;

2. During the return visit, the hot and difficult issues reflected by the citizens through the 96 190 bus hotline in the early stage were called back to get an in-depth understanding of the progress, quality and satisfaction of the citizens. Taking the demands of the masses as the starting point of service, we focus on hot issues, that is, doing what we know, checking and changing.

Jinan Public Transport Network-96 190 Hotline of Municipal Public Transport Corporation launched the "Leadership Answer Day" activity.