What if zte mobile phone can't receive the information?

1. What's wrong with ZTE's failure to receive SMS?

The mobile phone can't receive SMS with certain numbers, so I suggest you:

1. If it's an official SMS from an operator, a bank or a group purchase, please try to resend it, check the status of your sim card, and restart your mobile phone to receive it again later.

2. if it is a verification code, it is suggested to change other locations and try to send and receive again, so as to rule out whether it is caused by network reasons.

3. change other time periods to receive again.

4. verify whether the SMS blacklist function is set in the mobile phone: information-more-settings-blocked information-blacklist/whitelist/blocked phrase/blocked information-view (different mobile phones may operate slightly differently).

5. Check whether the third-party software (security guards, system management) has been downloaded recently. It may be that the software intercepted the short message, so I suggest you try to uninstall it.

6. try to replace another SIM card.

7. if it doesn't work, please back up the phone data (phone book, SMS information, multimedia materials, etc.) and restore the phone factory settings.

if the problem still exists, please contact the local manual customer service for feedback for further processing.

2. What's wrong with ZTE's mobile phone not receiving SMS?

There is something wrong with the SMS system. Install a SMS or restore the factory settings.

ZTE has been engaged in the research, development and production of mobile phone products since 1998, and it is one of the few high-tech enterprises in the world capable of researching and manufacturing a full range of terminal products of 2G, 3G, 3.5G and 4G. According to the network characteristics and business characteristics of operators, we provide personalized customization services for a full range of products, such as mobile phones, mobile broadband terminals and home desktop fusion terminals, and strive to become the best customized terminal partner of global operators.

ZTE ranks among the fourth largest mobile phone manufacturers in the world. ZTE's mobile phones have been sold to 16 countries and regions around the world. More than 2 major operators around the world have become ZTE's mobile phone partners, and smart terminal products have broken through high-end strategic markets such as Europe, America and Japan. On July 26, 216, workers in the equipment workshop of ZTE's Xi 'an intelligent terminal production base were operating robots to produce mobile phones.

3. Why can't ZTE mobile phone send or receive SMS

If the mobile phone can't receive SMS/MMS, indicating that the memory is insufficient, it is suggested that you clear the memory of the mobile phone in the following ways:

1. Clear the incoming call records and SMS that have been read in time.

2. clear the mobile phone's online records: browser-menu key-settings-privacy and security (privacy)-clear the cache, clear the history, etc.

3. move multimedia files to an external SD card. Operation:

1). In case of Android 2.3/4./4.1 system: My Files-All Files -sdcard- Find the folder to be moved-Hold it for a long time-Move to-Return to external_sd- Click "Move Here".

2). If it is Android 4.2 or above: Application-My Files-All Files -Device storage- Find the folder to be moved and open it-Menu button-Select All-Click the three bar icons-Move, return to the parent directory, and click SD memory card- Select related folders (or create new folders)-Move here.

Note: For Android 2.2 and earlier versions (some Android 2.3 systems do not support the built-in hard disk), multimedia files are stored in the external SD card by default.

4. if it is a picture/video shot by a camera, the storage path can be set to SD card in advance. Operation: Open the camera-Settings-Memory-Memory Card.

5. uninstall third-party software that is not frequently used.