Joke Collection Website - Public benefit messages - Two days before the departure of the tour group, the travel agency said that because only the two of us went to the tour group that day, we were asked to add 1200 yuan to each other. What is this rule
Two days before the departure of the tour group, the travel agency said that because only the two of us went to the tour group that day, we were asked to add 1200 yuan to each other. What is this rule
The increase in money can be discussed It is estimated that the travel agency wants you to leave in a group independently, so it will increase the cost.
If you say the time accurately, you can see if you have signed a contract and paid for it; Or just sign up, submit documents and materials to apply for a visa. If it is the former, you can look at the explanatory clauses at the back of the contract. Not only should it be refunded, but it should also claim compensation for breach of contract from the travel agency according to the contract. If you just sign up, then there is a negotiation problem. Travel agencies quote according to the number of people scheduled. When the number of people can't reach, the cost will increase, so you can discuss with the guests. This negotiation time seems to be 7 days before the team leaves. If the guests have to leave, the offer will be re-determined according to the number of people, but the timing of this discussion is still problematic.
Attach the corresponding clauses: (excerpt)
Chapter IV Modification and Assignment of Contract
Article 10 Modification of the Contract
1. Travel agencies and tourists can change the contents of this contract through consultation, but both parties shall sign it in writing. The increased travel expenses and losses caused to the other party shall be borne by the party proposing the change; The travel agency shall refund the reduced travel expenses to the tourists.
2. If the contract cannot be performed or continues to be performed due to force majeure or unexpected events, the travel agency may change the corresponding contents after obtaining the consent of more than 50% members of the travel team. If it is impossible to solicit opinions due to an emergency or to obtain the consent of more than 50% of the members after soliciting opinions, the travel agency may decide to change the content, but it shall provide necessary proof for its decision.
3. In case of force majeure or unexpected events before the trip, both parties can cancel or postpone the trip through consultation. If the itinerary is cancelled, the travel agency will refund the travel expenses to the tourists in full. Travel expenses, if any, shall be shared reasonably by both parties after consultation.
4. In case of force majeure during the tour, the travel agency will return the unexpired travel expenses to the tourists after implementing the change according to the agreement in the second paragraph of this article, and the increased travel expenses will be reasonably shared by both parties through consultation.
5. In case of unexpected events during the trip, which make it impossible to continue to perform the contract, the travel agency will refund the unexpired travel expenses to the tourists after implementing the change according to the agreement in the second paragraph of this article, so the increased travel expenses will be borne by the party proposing the change (but the expenses incurred by the beneficiary due to emergency avoidance will be borne by the beneficiary).
Article 1 1 Contract Assignment
With the written consent of the travel agency, tourists can transfer their rights and obligations in the contract to a third person who meets the travel conditions, so the increased expenses are borne by the tourists and the reduced expenses are returned to the tourists.
Article 12 Arrangements for not forming a group
When the number of tour groups organized by the travel agency is less than the number of tour groups, tourists can reach an agreement with the travel agency on the following arrangements in Article 22 of this contract.
1. Transfer: On the premise of ensuring that the promised service content and standard will not be lowered, the travel agency may transfer the tourists to tour groups organized by other travel agencies with the prior written consent of the tourists, and compensate the transferred travel agency for its violation of this contract. If the tourist signs a separate contract with the transferred travel agency, the rights and obligations of this contract will be terminated.
2. Postpone the tour and change the tour route: With the written consent of the tourists, the travel agency may postpone the tour or change other tour routes, and re-sign the travel contract when necessary, so the increased expenses shall be borne by the tourists and the reduced expenses shall be refunded by the travel agency.
Chapter V Termination of the Contract
Thirteenth do not agree to transfer, postpone the tour and change the tour route, terminate the contract.
If the number of tour groups is less than the number of tour groups, and the tourists neither agree to transfer the tour groups, nor agree to postpone or change other routes to leave the tour groups, it shall be deemed that the travel agency has terminated the contract, and it shall be handled according to the relevant agreements in Article 14 and Article 16, Paragraph 1, of this contract.
Article 14 Termination of Contract before Travel
Tourists and travel agencies can propose to terminate the contract in writing before traveling. If the contract is terminated more than 7 days before departure (calculated by the difference between the departure date and the natural arrival date of the notice of termination, the same below), both parties shall not be liable for breach of contract. If the travel agency proposes to terminate the contract, it will refund the travel expenses in full; If the tourist proposes to terminate the contract and has incurred travel expenses, the incurred travel expenses shall be deducted. The travel agency shall refund the travel expenses to the tourists within 5 working days from the date of the notice of termination of the contract.
If a tourist or travel agency proposes to terminate the contract within 7 days before departure (including the seventh day, the same below), the party who proposes to terminate the contract shall bear the liability for breach of contract.
Article 15 Termination of contract during travel
1. If a tourist fails to arrive at the agreed meeting and departure place at the agreed time and fails to join the tour team halfway, it shall be deemed that the tourist has terminated the contract and shall be dealt with according to the relevant provisions in Clause 1 of Article 17 of this contract;
2. If the tourist leaves the tour group during the tour, the travel agency may terminate the contract, and the tourist shall not ask the travel agency to refund the travel expenses, thus causing economic losses to the travel agency, and the tourist shall bear the corresponding liability for compensation.
Chapter VI Liability for Breach of Contract
Sixteenth travel agency liability for breach of contract
1. If the travel agency proposes to terminate the contract within 7 days before departure (including the seventh day, the same below), it will refund all the travel expenses to the tourists and pay the tourists the liquidated damages according to the following standards:
7 to 4 days before departure, pay 65438+ 00% of the total travel expenses as penalty;
3 days before departure to 1 day, pay 15% of the total travel expenses as penalty;
On the day of departure, pay a penalty of 20% of the total travel expenses.
If the above liquidated damages are not enough to compensate the actual losses of tourists, the travel agency shall compensate the tourists according to the actual losses.
The travel agency shall, within 5 working days from the date of arrival of the cancellation notice, refund all the travel expenses to the tourists and pay the above liquidated damages.
2. If the travel agency fails to provide services as agreed in the contract, or adjusts the travel itinerary without the consent of the tourists (except for the circumstances stipulated in the second paragraph of Article 10 of this contract), it shall take measures to remedy it. Those who have not taken remedial measures or have taken remedial measures but are not enough to make up for the losses of tourists shall bear the corresponding liability for compensation.
3. If the travel agency arranges other paid items other than those agreed in this contract without the signature of the tourists, it shall bear the expenses of the self-funded items; If you increase the number of shopping without authorization, you will pay the tourists a penalty of 10% of the total travel expenses each time; If tourists are forced to shop or in disguised form, they will pay a penalty of 20% of the total travel expenses each time.
4. If a travel agency violates the contract and stops providing accommodation, catering and transportation services to tourists, it shall bear the necessary expenses of accommodation, catering and transportation at the same level set by tourists during the suspension of travel services, and pay the tourists a penalty of 30% of the total travel expenses; If other personal or property damage is caused to tourists, they shall also be liable for damages.
5. If the travel agency transfers or assembles tourists without the tourists' consent, if the tourists know before departure (excluding the day), they have the right to terminate the contract, and the travel agency will fully refund the paid travel expenses and pay liquidated damages at 15% of the total travel expenses; If the tourists learn about it on the day of departure or after departure, the travel agency shall pay a penalty of 25% of the total travel expenses. If the tourist requests to terminate the contract, the travel agency will refund the paid travel expenses in full; If the liquidated damages are not enough to compensate the actual losses of tourists, the travel agency shall compensate the tourists according to the actual losses.
6. When there is a dispute with tourists, the travel agency should actively take measures to prevent the loss from expanding, otherwise it should be responsible for the expanded loss.
7. If a third party entrusted by a travel agency violates this contract, it shall be deemed as a breach of contract by the travel agency, and the travel agency shall bear the liability for breach of contract in accordance with this contract.
Seventeenth tourists' liability for breach of contract
1. If a tourist proposes to terminate the contract within 7 days before departure (including the seventh day, the same below), he shall pay the business loss fee to the travel agency according to the following standards:
7 to 4 days before departure, pay 50% of all travel expenses;
3 days before departure to 1 day, pay 60% of all travel expenses;
On the day of departure, pay 80% of the total travel expenses.
If the business loss fee paid according to the above ratio is not enough to compensate the actual loss of the travel agency, the tourist shall compensate the travel agency according to the actual loss, but the maximum amount shall not exceed the total travel expenses.
After deducting the above-mentioned business losses, the travel agency shall refund the remaining travel expenses to the tourists within 5 working days from the date of the arrival of the tourists' withdrawal notice.
2. If the tourist fails to pay the travel expenses in full according to the time agreed in this contract, the travel agency has the right to terminate the contract and require the tourist to bear the business loss expenses of the travel agency.
3. Tourists who don't listen to the advice of travel agencies and their tour guides and affect the team trip, causing losses to travel agencies, shall bear the corresponding liability for compensation.
4. The losses caused by tourists' personal activities beyond the content agreed in this contract shall be borne by them.
5. If the travel agency suffers damage due to the fault of the tourist, the tourist shall compensate for the loss.
6. When there is a dispute with the travel agency, tourists should take active measures to prevent the loss from expanding, otherwise they should be responsible for the expanded loss.
Article 18 Other responsibilities
1. If the personal and property rights and interests of tourists are damaged due to third party infringement and other reasons not attributable to the travel agency, the travel agency will not be liable for compensation. However, if the loss of personal and property rights and interests of tourists increases due to the travel agency's failure to fulfill its obligation of assistance, the travel agency shall be liable for the increased loss.
2. If the personal and property rights and interests of tourists are damaged in the activities arranged by themselves, and the travel agency has fulfilled the obligation of warning beforehand and assisting afterwards, it will not be liable for compensation.
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