Mobile card, the traffic is overloaded and there is no prompt message at all, which keeps me in arrears 100 hours. It was not until my network was cut off that I received the SMS prompt. Who is to bla

Mobile card, the traffic is overloaded and there is no prompt message at all, which keeps me in arrears 100 hours. It was not until my network was cut off that I received the SMS prompt. Who is to blame? . If you overtake the traffic, you should always look at the remaining traffic.

Things have already happened. You can call 10086 to make a complaint. The reason is that the traffic outside the package is not prompted, and 100 yuan is deducted.

Mobile will have 1 chance to refund the phone bill, that's all.