Joke Collection Website - Public benefit messages - Taobao buyers apply for a refund and will not send it back for a long time. Is there a word to urge?

Taobao buyers apply for a refund and will not send it back for a long time. Is there a word to urge?

Want Want told the buyer directly.

Hello, dear, the refund application has been approved. Please return the goods as soon as possible and fill in the order number in the refund to avoid the system automatically closing the return after the timeout. (If it is more than 7 days later, you can't apply for a return for another 7 days without reason. )

The last sentence is 7 days, see if you want to add it. It doesn't matter. The most important thing is to urge buyers to return goods, and you can also call or send messages. However, it is generally best to want want.