I just recharged my phone bill. Why can't I send a message?

If the number is in arrears before and not after recharging, it does not rule out that the system has not updated the latest status of the number, or it is in arrears. You can use it after restarting the phone. If the number has returned to normal and you can't send information, you can try to restart your mobile phone or change your mobile phone for testing to see if there are any of the following situations:

1. SMS center number is set incorrectly;

2. No signal or low battery;

3. Because the system is busy during the holiday short message sending peak period, it is suggested that you try again later or avoid the sending peak period;

4. The sending format is incorrect. If you send a short message to PHS users, you need to add the area code before the number;

5. The short message sending time exceeds 24 hours;

6. The mobile phone shields the short message sending function;

7. Blacklisted by SMS;

8. Insufficient quantity balance;

9. SMS inbox and outbox are full.

10. If the SMS function is enabled, you can contact the local manual customer service for processing.

If the above reasons cannot be solved, you can contact the local manual customer service or go to the business hall to confirm whether the SMS function is enabled and hand it over to the staff.

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