How did Monternet's expenses come from? Being deducted for no reason, angry!

The explanation of "Monternet" on the mobile website is that Monternet is the unified brand of China Mobile to provide data application services to mobile customers; Monternet provides SP (service provider) with a "fair, open and win-win" business operation environment, creating a brand-new mobile Internet space for mobile customers. Help customers realize the communication dream of "close at hand anytime, anywhere". Our company will provide a wide range of data application service supermarkets for mobile customers through cooperation with a number of SP.

Psychologically speaking, Monternet provides Internet data service for mobile phone users, which should be WAP service, but if the menu of Monternet you see in the SIM card of your mobile phone is not WAP-based data service at all, then Monternet in the SIM card is an information service based on SMS platform. There are essential differences between them in function.

However, it is this seemingly trite so-called Monternet based on SMS platform that makes China Mobile and various SMS SP (service providers) make a lot of money. According to statistics, the number of short messages sent in China in 2000 was more than 654.38 billion. 200 1 year is18.9 billion. It reached 90 billion in 2002. "According to the current basic short message charge of 1 cent, 90 billion short messages in 2002 will mean a total income of 9 billion yuan, which does not include the income from downloading value-added services such as ringtones and pictures with higher charges through short messages." -China Mobile said in 2003.

Let's take a look at the payment method before Monternet. As long as you send an invisible short message through the "Monternet" menu of the mobile SIM card, (even if you are mistaken) you have customized a monthly service for an SP. Even if you register on the 30th, you will have to charge a monthly fee ranging from several yuan to several tens of yuan (later called Monternet fee by Mobile).

From the beginning to the present, what we have heard most about Monternet is not the praise of the majority of mobile users, but the complaints. Most of what we see are people coming and going in the business hall asking to cancel all kinds of monthly subscription services that have been opened by mistake. Presumably, as long as mobile users have encountered this situation.

If using "black" to describe the money earned by mobile and SP is a bit serious, it should be no exaggeration to say that you are making money without conscience. It's not just a question of money: pornographic websites charge users with SP's illegal customer service port number, while SP hides the service content from mobile operators, and obtains more new business development rights from operators with the increase of traffic. Therefore, the online "Liu Huang" fund channel is easy to establish, and the money earned by mobile operators is painted "yellow".

In the second quarter of this year, the Ministry of Information Industry accepted 2,760 user complaints, an increase of 484 over the first quarter. 209 cases requiring formal investigation, an increase of 98 cases over the first quarter; There were 67 cases in which operators should bear part or all of the responsibilities, an increase of 39 cases over the first quarter. Among them, complaints about telecommunications services are mainly concentrated in mobile phone services, accounting for 62.7%; Among them, from the nature of the problems reflected by user complaints, disputes involving billing and charging accounted for 46.3%. The report shows that the charging problem of short message service for mobile phone users still accounts for a large proportion.

Under the pressure of public opinion and users' gradual understanding of Monternet's essence, China Mobile saw that money was not so easy to earn, so it made some moves this year-China Mobile "high-profile" punished large SP such as Sohu, China.com and PR Newswire, and issued "yellow cards" to 200 SP several times in the first half of the year. But the money has been earned, and no one will return it to consumers.

Many SP manufacturers violated the rules, and the punishment deserved it! What about China Mobile? Who will punish the "big winner" who gets the most dishonest money? It won't punish itself, it will continue-

With the decrease of Monternet business in some areas, Mobile has found a new way to subsidize its low-income SMS communication fee: "As long as you enter Monternet menu, although you have not customized and used any service, the system will send you a welcome SMS and charge you 0. 1 yuan SMS communication fee." More and more. And if you don't want to use Monternet service, you have to change your SIM card, and you have to pay a card replacement fee of 10 yuan.

Monternet, the nightmare of consumers.