Can the airport help the elderly who are inexperienced in flying for the first time at home?

The elderly at home have no experience of flying for the first time, so they can apply to the airlines for unaccompanied elderly passengers.

Taking China Eastern Airlines as an example, the service description for unaccompanied elderly passengers is as follows:

First, the service object:?

Older passengers who are over 70 years old on the day of flight and need boarding guidance and air care services alone can apply to China Eastern Airlines and Shanghai Airlines for unaccompanied elderly passengers. ?

Second, the scope of the application route?

Passengers can apply for the unaccompanied elderly passenger service which is actually carried by China Eastern Airlines and Shanghai Airlines and linked to the flight numbers of China Eastern Airlines and Shanghai Airlines.

The application for joint flight service must meet the following conditions:

(a) The actual carriers of the whole journey are China Eastern Airlines (MU) and Shanghai Airlines (FM), and they changed places on the same day; ?

(b) The connecting flight consists of only two segments; ?

(c) The transfer point is at the main hub terminals (Pudong, Hongqiao, Kunman and Xi 'an), and the minimum connection time (MCT) is not less than 150 minutes (inclusive). ?

Third, the diagnosis?

Passengers are requested to bring their valid boarding pass and Application Form for Special Passengers (in duplicate) and arrive at the departure airport 120 minutes before the scheduled departure time of the flight at the latest to check in. The airline will provide escort service.

Extended data

"China Civil Aviation Passenger and Luggage Domestic Transportation Rules" stipulates:

Article 9? Passengers should complete all the voyages listed in the ticket within the validity period. ?

When using the passenger ticket, the passenger shall submit a valid ticket, including the flight coupon of the flight segment and all other flight coupons and passenger coupons that are unused and reserved on the ticket. The ticket is invalid without any of the above coupons. ?

International and domestic connecting flights, domestic connecting flights can be used in domestic connecting flights without changing to domestic air tickets; Domestic air transport tickets filled with international tickets purchased by passengers outside China should be changed into domestic tickets before they can be used. ?

The carrier and its sales agent shall not use domestic air transport tickets to sell outside China. ?

Time tickets are only applicable to the flight dates and flights listed on the tickets.

Article 24? If the passenger asks for a refund due to illness, he needs to provide a certificate from the medical unit. All air tickets are refunded at the place of origin, and the tickets for unused flight segments are refunded at the stop, and no refund fee is charged.

If the entourage of a sick passenger requests a refund, it shall be handled in accordance with the provisions of the first paragraph of this article.

China Eastern Airlines-? Notes for Special Passengers-Notes for Alone Elderly Passengers