How to reduce the number of workers running away

Optimize the public service process to reduce the number of people running away. In short, there is only one window to accept services, and other processes are completed within the administrative service hall. The details are as follows:

Recently, the General Office of the State Council issued the "Notice on Simplifying and Optimizing Public Security Service Processes to Facilitate Grassroots People's Service and Entrepreneurship" (hereinafter referred to as the "Notice"), deploying the simplification and optimization of public security services Work related to the service process will effectively solve the problem of "too many certificates and difficult services" for the masses, further improve the quality and efficiency of public service, provide fair and accessible services to the grassroots people, better promote mass entrepreneurship and innovation, and inspire Market vitality and social creativity (People’s Daily, December 1).

When the people ask for it, the government responds. In response to some problems that have arisen and some drawbacks that have been exposed during reform and development, governments at all levels have taken active measures to adjust and straighten them out. By streamlining administration and delegating power, they have accelerated the reform of the administrative approval system, effectively removing some barriers that hinder reform and development. While continuously stimulating market vitality, it further facilitates the people who work and improves the environment and atmosphere for innovation and entrepreneurship to a certain extent.

However, it should also be noted that after the reform has entered the deep water zone and the critical period, what is left are hard to crack, especially in the field of public services, where there are still many disadvantages. "Weird proofs" make people dumbfounded, and "circular proofs" make people break their legs and break their mouths... In order to remove various obstacles on the road of public service reform and fully unleash market vitality, confidence must be stronger. Measures must be more powerful and intensity must be increased.

It can be seen that the issuance of the "Notice" has a strong practical relevance. It is for providing high-quality, efficient and convenient public services to the masses, accelerating the transformation of government functions, and promoting streamlined administration, delegation of powers, and decentralization. Combining and optimizing service reforms play a very important role and significance. In essence, simplifying and optimizing public service processes is conducive to accelerating the realization of social justice and equality.

One point of deployment, nine points of implementation; the key to implementation lies in strictness and practicality. The reason why certain policies and reform regulations were left vacant in the past was that there were laxities and untruths in the implementation process. For the implementation of the spiritual requirements of the "Notice", it is necessary to predict in advance and take necessary measures to prevent the implementation of certain spiritual requirements from becoming a "half-baked meal" again.

Responsibilities must be implemented against targets. In response to the spiritual requirements of the "Notice", we carefully sorted out the task objectives of each work, compared with the task objectives, implemented the responsibilities layer by layer, and refined the responsibilities step by step to ensure seamless and full coverage of the implementation of responsibilities. In accordance with the overall requirements of serving the people conveniently and benefiting the people, operating in accordance with laws and regulations, information disclosure and transparency, and data openness and sharing, we must comprehensively sort out public service matters, simplify and optimize service processes, improve and innovate service methods, and continuously improve public service ** Lay the foundation for service level and mass satisfaction.

Strengthening measures must be taken to resolutely cut off all kinds of unnecessary certificates and cumbersome procedures. We must adhere to the principle that nothing can be done without legal authorization. In principle, all certification and sealing links that are not based on laws and regulations will be cancelled. If the evidence provided by the applicant is really needed, it must be strictly demonstrated, opinions from all sides should be listened to extensively, and clear regulations must be made, and public hearing procedures must be performed when necessary. If the service department can obtain relevant information through information sharing with other departments, it shall not require the applicant to provide supporting materials. Explore the possibility of having the applicant make a written commitment to meet the relevant conditions and publicize it, and the service department will handle it first, and then strengthen subsequent verification and supervision accordingly to further reduce the certification materials provided by the applicant and improve service efficiency.

It is necessary to use innovation to promote the simplification and optimization of service processes and the improvement of public service quality. In particular, all localities should speed up the functional upgrade of government affairs halls, promote the entry of all public service items, and provide the public with complete projects, unified standards, convenient and efficient public services. Establish and improve systems such as first inquiry responsibility, one-time notification, parallel processing, and time-limited processing, and actively promote services such as one-stop processing, door-to-door processing, appointment processing, self-service processing, same-city processing, and entrusted processing to eliminate "intermediate obstructions." Open up the "last mile" of services for the masses. Relying on "Internet +", promote the interconnection of public service functions of service departments, turn the masses' running back and forth into information errands, and turn the masses' running back and forth into department coordination, and avoid all kinds of "weird certificates" and "cyclic certificates" from the source. .

Careful supervision and strict accountability are required.

Relevant departments regularly carry out supervision and inspections, increase accountability and accountability, promptly urge rectifications of places and units with problems, vigorously rectify problems such as laziness, prevarication, perfunctory and blunt service attitudes that the masses have strongly reported, and resolutely overcome them Inaction and random behavior during the service process.