Summary of business census work

Summary is a written material that reviews, inspects, analyzes and evaluates a certain stage of study or work afterwards. It can help us straighten out the knowledge structure, highlight key points and break through difficulties, so we must do a good job Summarize and write a summary. So what should the summary include? The following is a summary of the business census work that I have compiled for you. You are welcome to read it. I hope you will like it. Business census work summary 1

The urban area is a new urban area built by immigrants from the Three Gorges Reservoir area. It is 12 kilometers long from east to west. Convenient land and water transportation has brought businessmen to gather in the urban area. With the rapid development of urban construction, urban residents The number has soared to more than 17,000 households. Due to the wide power supply and various types of electricity, it has brought many difficulties to the management of electricity supply and consumption.

In order to eradicate the stubborn problems of urban electricity consumption and create a good power supply and consumption environment, from September 28 to October 4, the company concentrated its manpower and time on key units in the city, more than 3,000 small and medium-sized enterprises, Administrative institutions, operating service establishments, and more than 14,100 urban and rural residential electricity users conducted a blanket electricity business quality survey. This is an important measure taken by the company to strengthen and standardize the management of urban power supply business, rectify the order of power supply and use, create a good power supply and use environment, and ensure the safety of public power consumption. This action has received strong support and cooperation from the county party committee, county government, local public security agencies and power users.

In order to achieve effective results in electricity inspection and census work, the company has established a team with the manager as the team leader, the deputy manager in charge as the deputy team leader, the Electric Power Inspection Office, the Safety and Legal Affairs Department, the Marketing Department, Xinling (Urban District) ) The electricity inspection training leading group is composed of relevant leaders of the power supply station, and hires lawyers, electrical engineers, electricity inspection, and electric power marketing professional technicians to conduct the "Electricity Law" on 60 electricity inspection personnel selected from 11 grassroots power supply stations. , "Regulations on Electricity Supply and Use", "Electricity Inspection and Management Measures" and other relevant laws and regulations, professional skills and businesses with main contents such as electricity business management, installation and management of metering equipment, electricity inspection and anti-electricity theft technology. After the knowledge training, more than 80 people were transferred from the grassroots level to form 16 special classes for electricity consumption census, three special classes for investigation and processing, and a special class for comprehensive coordination, which went deep into urban areas, suburbs, government agencies, factories and mines, individual industrial and commercial households, entertainment venues, and residents. Electricity users conducted a week-long census of carpet and pull-net power supply operations.

The special class for electricity consumption inspection is in accordance with the unified deployment. The first is to verify whether the user's basic electricity consumption information is consistent with the actual situation; the user's energy meter is checked against the user's meter reading card and the electricity bill list; the second is to check The safe operation status of user connection lines, household lines, and electric energy metering devices, whether the wiring of the electric energy meter is correct, whether the magnification of the transformer matches the reading, and the anti-theft condition of the metering device; third, whether the electricity price is implemented correctly and whether the electricity classification is in place. , whether there are "three electricity" phenomena; the fourth is to check whether there is electricity theft and (on power supply lines with low electricity prices, unauthorized access to equipment with high electricity prices or unauthorized changes in electricity consumption categories; unauthorized relocation, modification and unauthorized operation of electricity Metering devices; unauthorized introduction (supply) of power) and other illegal electricity usage behaviors; fifth, the safe operation of users' dual (self-prepared) power supplies; sixth, whether power supply managers have hired people to "copy, collect, and maintain" without authorization and other violations of regulations and disciplines. During this inspection, 5 cases of electricity theft and 7 cases of illegal use of electricity were found on site, and 27,000 yuan of defaulted electricity bills were recovered; 44 households had their burned electricity metering devices replaced, 145 metering devices were eliminated, and 4 three-phase metering devices were running without phase. 65 electricity prices were standardized and classified, and economic losses of 108,000 yuan were fully recovered. 7 illegal buildings were investigated and 255 safety hazards were found. Through a comprehensive and detailed inspection, the problems found during the inspection were rectified on-site, including incomplete meter card information, irregular meter wiring, overdue operation of some obsolete meters, incorrect implementation of classified electricity prices, and line installation. For problems and management deficiencies that cannot be solved on-site, such as irregularities, poor access to suburban lines, illegal construction, copying, collection, maintenance, etc., the inspection team will put forward rectification opinions and suggestions in writing and hand them over to relevant units for rectification and implementation.

Carrying out a large-scale electricity business quality census in urban areas is to promote the "three modernizations" management of power supply, improve the quality of power supply business and the level of high-quality power supply service, build the service brand of power supply enterprises, implement and promote the development of the power industry, and work closely with the government ; Carry out high-quality services and be considerate to users; implement the "three caring projects" that are people-oriented and considerate to employees, and play a positive role in promoting county economic development and optimizing the power supply environment.

The purpose, statistics of the number of electricity users, and the statistics of the nature of electricity were checked one by one, and some problems and 11 long-standing deep-seated problems were found. Some of these problems were ignored in daily management, and some were Those who are ideologically paralyzed and don’t pay enough attention to them, and some are very hidden and easily ignored. Through our careful discussion, analysis and rectification, we have plugged management loopholes and safeguarded corporate interests.

As a power enterprise, conducting a business census carefully is an important means for enterprises to deepen management and improve economic efficiency. The management of each area is not necessarily perfect. There are still more or less problems and even loopholes in many aspects. This is an important aspect that causes undue loss of corporate benefits. As long as we carefully conduct the business census and dig deep into some problems that exist within the enterprise, standardized management of the enterprise will be realized and enterprise benefits can be effectively guaranteed.

This census mainly checks the following five items:

1. Check the implementation of safety systems and defects in safety facilities; personnel’s awareness of safety management; and find equipment defects ; Accident hazard.

2. Check the implementation of "Three Disclosures", "Four Households" and "Five Unifications", mainly using the methods of "First Listen", "Second Look" and "Three Visits". That is: listen to local people’s feedback on the implementation of electricity prices; see whether the implementation of charges is in accordance with regulations, and read the user’s "Electricity Payment Manual";

3. Check the defects of each line and power supply equipment , the rebound in line quality; positive and negative feedback from the masses.

4. Check for leakage behavior; confusing the nature of electricity; running, leaking, and leaking; and offline tree barriers.

5. Are there any violations of laws and disciplines such as asking social personnel to "copy, collect, and maintain on your behalf" without authorization?

Through the above four censuses, measures will be formulated and rectified item by item. In order to ensure the implementation of the census work, the issues sorted out in the census were listed in a unified manner, the main existing problems were raised, measures were strengthened, responsibilities were clarified, and rectifications were ensured in place.

Doing a good job in business census is a key link for us to strengthen enterprise management. We must continue to innovate new ways of business census in the new power market environment and explore new methods that are more scientific and easy to operate. Census method, make the business census deep and detailed, and achieve results. Only in this way can we most effectively plug corporate loopholes, tap corporate potential, and improve corporate efficiency. Business census work summary 2

This month, according to the superior plan, in addition to normal work, our office will focus on the marketing situation within the jurisdiction. A thorough census was conducted and a quality service inspection was carried out for the marketing census. The census work is now reported as follows:

1. Completion of business indicators in the first half of the year:

First half of the year*** The power supply capacity was 9469665Kw.h, the electricity sales volume was 9322787Kw.h, the comprehensive line loss was 1.55%, the public transformer line loss was 9.8%, and the maintenance cost was 1896.47 million yuan.

2. Marketing census in the first half of the year

In response to this marketing census, our jurisdiction carried out census work inspections, mainly focusing on safe electricity use, electricity prices, special customers and The power rate implementation and other aspects were inspected. Through the census, the general insurance and home insurance were 100% put into use. Two households with electricity price implementation errors were corrected, mainly due to the failure to distinguish between residential electricity and non-residential electricity. The specific user and power rate implementation were complete. correct. Judging from the situation this month, our staff have significantly improved their ideological awareness of business census, especially attaching great importance to the safe use of electricity and electricity prices. They can actively publicize and settle electricity bills in accordance with electricity price policies and regulations, especially in In the process of fixed ratio and quantitative assessment, we can overcome difficulties and standardize the assessment. As of the end of this month, our office has not received any complaints due to unreasonable sharing ratios, and no cases of refusal to pay electricity bills due to electricity prices have been reported in our jurisdiction. This also reflects that our office has done a lot of work in publicity and achieved results. Worthy of recognition. This census further affirmed our office’s early rectification and deficiencies elimination work.

In terms of contract management, our firm is in the process of cleaning up. Since most of the residential customers have been signed in the early stage, during the inspection, our staff have expressed their opinions. After the cleanup, they will all be able to complete the contract at the end of this month. A small number of unsigned and incomplete items have been signed. At the same time, our staff are also required to explain the terms of the contract to the customer when renewing or changing the contract, especially important contents such as electricity capacity, payment time, nature of electricity, maintenance responsibilities and obligations, etc., to enhance the customer's power Awareness of laws and regulations, clear responsibilities and obligations in the use of electricity, and avoid disputes during contract performance.

As of this month, our office has replaced all lead seals and meter box locks of meters within its jurisdiction. In order to avoid violations of regulations and disciplines during use, our office strictly implements the management and use regulations of metering seals and seals. , to ensure the standardization and effectiveness of meter sealing work.

3. Situations discovered during the inspection

In the marketing census of my company, we continued to conduct in-depth user inspections and worked hard to discover problems existing in the current marketing work. During the inspection, we found two A prominent problem:

1. At present, there are many cases of connecting low-voltage users on user-specific substations, which involve 4 high-speed sections. Since the power supply guarantee for users depends on the special-purpose substation customers Transformers continue to bring risks to quality service work, and unclear definition of property rights also creates hidden dangers for marketing management work. The following situations will cause trouble for the work of the power supply station: (1) Low-voltage user meters are damaged, which may easily lead to disputes with the power bill settlement of the substation customers; (2) If it is discovered that the substation users violate regulations or even steal electricity, There will be obstacles in handling; (3) If the transformer user defaults on the electricity bill, the power supply station will use blackout measures to collect the bill, which will affect the low-voltage users; (4) The transformer user suddenly withdraws the transformer, which will cause problems to the power supply to the low-voltage users. Caught off guard.

2. After inspecting the meters of low-voltage transformers, mainly inspecting the metering of special transformer customers and secondary management stations, it was found during the inspection that the vast majority of such meters have the following characteristics: First, there is no seal at the end of the meter; second, the distribution cabinet is rusted or the door of the distribution cabinet falls off; third, the current or voltage connections are exposed; the anti-electricity theft measures installed in the meter are extremely poor, making it difficult for customers to steal electricity intermittently. Discover. The above-mentioned situations, except for the rust of the distribution cabinet or the falling off of the distribution cabinet door, have been solved during the elimination process.

IV. Take multiple measures to increase electricity bill recovery

Our office has done two tasks in the electricity bill recovery work. One is to increase the power publicity and require personnel to pay attention to the loss of electricity bills. High-risk customers, such as customers with long-term arrears on electricity bills and poor credit, customers whose operating conditions have deteriorated, and customers who are about to be shut down due to government orders, have actively guided and vigorously promoted the pre-deposited electricity bill settlement method. At present, our electricity bills can be settled on time. Second, we use SMS to send electricity bill information to customers in a timely manner. The overall situation is good, and customers can pay their electricity bills to zero on time.

5. Seriously provide high-quality services.

In order to conscientiously implement various measures and requirements for quality service work and improve the level of quality service, our institute has formulated special measures and plans.

6. Work plan for the second half of the year.

1 Continue to strengthen marketing census efforts. Personnel are required to intensify efforts to implement the sealing of meters, urge the rectification of metering devices that are prone to electricity theft, and continue to strengthen the census and rectification of electricity prices. 2 Actively assist in the implementation of pre-depositing electricity bills for special users. 3. Increase efforts to conduct electricity inspections to ensure safe electricity use. 4. The high-speed project is coming to an end, and our office will increase its efforts to recover electricity bills.