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The new Samsung s5 comes with a blank ringtone? What happened?
According to your description, if the ringtone cannot be set and the ringtone list is empty, it is suggested that:
1. Verify that third-party ringtone software is installed. If installed, it is recommended to uninstall and delete the software.
2. Applications-Settings-(Applications)-Application Manager-Menu Key-All-Reset Application Preferences.
3. When resetting the ringtone, please do not use the third-party ringtone software for the time being.
4. If not, please back up the data in the mobile phone, and then restore the factory settings (Settings-User and Backup-Reset-Restore the factory settings).
If the problem still exists, please take the purchase invoice, maintenance card and machine to the Samsung service center, and the professional after-sales engineer will help you test it. Please visit:
Samsung knows to provide you with high-quality solutions and answer your questions attentively, hoping to get your satisfactory evaluation.
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