What should I do if Apple's mobile phone has no sound?

Many Apple phones have encountered such symptoms: the phone suddenly can't play the sound, you can answer the phone, the ringtone of the incoming call is available, and the ringtone of the SMS is not. Any software is muted. When using music software such as cool dog, there is no sound, and sometimes it will automatically stop playing or even quit. After plugging in the earphone, the sound returns to normal, and there is no sound in key pressing, shutdown, screen locking and other operations.

Maintenance center

You can go to Beijing Apple After-sales Maintenance Center, Room 9 13, Block D, wanda plaza Wanfang Building, Tongzhou District, Beijing, and let the engineers conduct fault detection, and then determine the maintenance plan and maintenance price.

Customer service telephone number

Don't worry if you can't find a small partner. You can call Apple's customer service hotline: 0 10-536306 16 for consultation. Customer service can help you find the nearest regular Apple after-sales service center.

The cause of the problem

System and software direction can't solve the problem. It may be that the tail plug is dirty or wet, which leads to poor contact, and the tail plug is loose and poor contact.

DIY method

You can try to clean the tail plug with a toothpick, blow dry with a hair dryer and charge the data cable to solve the problem.