Is the SMS link valid in Beijing 12345?

Invalid. 12345 The public service hotline should accept complaints 7×24 hours a week. Appeal includes voice, text, pictures, video and other forms. In the process of accepting complaints, hotline service personnel should use standardized language and accurate words, avoid the tone of questioning and rhetorical questions and vague answers, and patiently and meticulously guide complainants to express their demands efficiently.