What's the telephone number to complain about illegal operation?

Complaints about illegal vehicle operation can be made by calling 12328.

12328 as the "No.1 telephone" in the transportation industry, the supervision telephone for transportation services can receive complaints, reports, information consultation, opinions and suggestions in the business fields of roads, waterways, road transportation (including urban passenger transport), maritime search and rescue, maritime affairs and salvage through telephone, SMS, portal website, WeChat and mobile phone client.

Solve the problems of poor complaint channels and inconvenient reporting, establish a three-level network operation of the Ministry, province and city, and realize the closed-loop workflow of telephone business such as instant reply, classification transfer, timely tracking, filing, spot check and return visit.

Extended data:

12328 Time limit for accepting complaints and reports:

12328 measures for the administration of transportation service supervision telephone

Article 19 12328 Telephone business shall be handled within a limited time:

(a) for information consulting matters, the organizer shall reply to the handling opinions within 5 working days from the date of receiving the transferred matters;

(two) for the opinions and suggestions, the organizer shall reply to the opinions within 10 working days from the date of receiving the transferred matters;

(three) for complaints and reports, the organizer shall reply to the handling opinions within 30 working days from the date of receiving the transferred matters.

Where laws and administrative regulations provide otherwise, such provisions shall prevail.

Article 20? Under any of the following circumstances, with the approval of the main person in charge of the organizer, the processing period may be extended, but the extension time shall not exceed 30 working days:

(a) The situation is complex and involves many topics;

(2) Difficulties in investigation and evidence collection;

(three) the need for professional appraisal;

(four) other circumstances that need to extend the treatment period.

12328 transport service supervision telephone-about 12328

12328 Traffic and Transportation Service Supervision Telephone-12328 Measures for the Administration of Traffic and Transportation Service Supervision Telephone